Responsible for email, web chat services, as well as back office services. Completes daily routine tasks and responsibilities to support the Customer Service department or programs. Shift 11 30 AM 8 00 PM EST. Temporary role with potential end date of 6/30/2024. Job Responsibilities Supports customer to submit and process transactions Assists customer with identifying and

Provides high level database support by verifying databases associated with network tools and solutions function as required. Responsible for developing, evaluating, designing, and configuring relational database architectures and systems. Responsible for managing the operations and maintenance of databases and ensuring their reliable and efficient performance. Oversees e

Responsible for supporting the program/project/client to deliver Technology Infrastructure Services to meet customer business needs and expectations. Receives and responds to routine/basic customer problems, issues, requests. As the entry point for customers, documents, notifies proper department/desk, escalates as necessary, and tracks and follows up on all incidents. Co

Responsible for supporting the program/project/client to deliver Technology Infrastructure Services to meet customer business needs and expectations. Receives and responds to customer problems, issues, requests. As the entry point for customer, documents, notifies proper department/desk, escalates as necessary, and tracks and follows up on all incidents. Combines acquired

Provides database support by verifying databases associated with network tools and solutions function as required. Responsible for managing the routine operations and maintenance of databases and ensuring their reliable and efficient performance. Focuses on establishing the architecture, design, and security of various databases. Performs preventive and corrective mainten

Performs basic or routine daily accounting functions as they relate to financial transactions, payroll procedures, and preparation of reports and analyses. Establishes and maintains accurate, detailed financial records. Works closely with multiple teams and requires strong communication skills, as well as a proficient understanding of US GAAP. Assists team with day to day

The Cloud Support Engineer will serve as a part of the incident management team in a 24X7 Microsoft Azure environment. Candidate will diagnose, mitigate and/or escalate system issues to maintain a high level of system/platform availability. Candidate will serve as a part of the Live Site work stream and will require an understanding of core Windows Azure components and to

The Deployment Specialist is a member of the Site Deployment workstream, responsible for the execution of workstation and printer installations. Job Duties and Responsibilities Plans and implements complex changes on production systems. Analyzes and assesses the impact and risk of complex risk changes on production systems. Resolves escalated Level 1/2 incidents affecting

Serve as a part of the incident management team in a 24X7 Microsoft Azure environment. Candidate will diagnose, mitigate and/or escalate system issues to maintain a high level of system/platform availability. Candidate will serve as a part of the Live Site work stream and will require an understanding of core Windows Azure components and tools to diagnose issues. Duties a

Serve as a part of the incident management team in a 24X7 Microsoft Azure environment. Candidate will diagnose, mitigate and/or escalate system issues to maintain a high level of system/platform availability. Candidate will serve as a part of the Live Site work stream and will require an understanding of core Windows Azure components and tools to diagnose issues. Duties a

Serve as a part of the incident management team in a 24X7 Microsoft Azure environment. Candidate will diagnose, mitigate and/or escalate system issues to maintain a high level of system/platform availability. Candidate will serve as a part of the Live Site work stream and will require an understanding of core Windows Azure components and tools to diagnose issues. Duties a

Serve as a part of the incident management team in a 24X7 Microsoft Azure environment. Candidate will diagnose, mitigate and/or escalate system issues to maintain a high level of system/platform availability. Candidate will serve as a part of the Live Site work stream and will require an understanding of core Windows Azure components and tools to diagnose issues. Duties a

Provides database support by verifying databases associated with network tools and solutions function as required. Responsible for managing the routine operations and maintenance of databases and ensuring their reliable and efficient performance. Focuses on establishing the architecture, design, and security of various databases. Performs preventive and corrective mainten

Seeking a Systems Engineer to support federal client with enterprise monitoring of distributed systems. The candidate will have 5 years of experience demonstrating comprehensive knowledge of key tasks in one or more system monitoring software packages to include App Dynamics, IBM Omnibus, IBM NOI (Netcool Operations Insight), HP APM (App Performance Manager), Operations C

Seeking an Enterprise Operations Center (EOC) technician. The candidate will have experience demonstrating comprehensive knowledge of key tasks on a large high visibility IT program. This role will be responsible for using Enterprise Monitoring tools to identify and escalate data center infrastructure incidents through multiple communications mechanisms. This position sup