Provides marketing technology support in a direct role to meet the needs of a project. Could include website creation and design, UX/UI design, integrating website with marketing campaign, CRM tool implementation and management, digital coding/development (After Effects, HTML5, Jiira, etc.), testing, QA, backend and frontend support. Develops customer journey mapping to u

Serve as a part of the incident management team in a 24X7 Microsoft Azure environment. Candidate will diagnose, mitigate and/or escalate system issues to maintain a high level of system/platform availability. Candidate will serve as a part of the Live Site work stream and will require an understanding of core Windows Azure components and tools to diagnose issues. Duties a

Monitor and analyze security threats and vulnerabilities and implement appropriate countermeasures Ensure compliance with regulatory compliance directives, including various NIST security controls and monitoring and reporting requirements Manage incident response efforts and assist in investigations into security breaches Communicate and report to stakeholders on security

Responsible for supporting and leading Service Desk operations and multiple shift leads providing direction for sites within scope of contract. Responsible for designated lines of services to include Service Level Agreement (SLA) and Key Performance Indicator (KPI) metrics. Acts as the liaison between Shift Leads, Service Desk Lead, and client leadership. Provides and man

Develops and analyzes functional and cross functional requirements and designs documentation. Provides subject matter expertise and support to clients. Monitors products and services throughout the life cycle. Serves as a liaison between clients and the project team, captures supplementary specifications not included in client requirements, and logs and tracks requirement

Responsible for design, development, implementation, and support of business intelligence reports. Gathers requirements, performs analyses, and implements business intelligence solutions. Analyzes management information requirements to develop programs or administrative reporting systems, data gathering and analytical techniques. Collaborates with senior reports developer

Processes credentialing and re credentialing applications for the client. Reviews applications and prepares verification letters. Contacts various departments, licensing agencies, and insurance carriers to complete credentialing and re credentialing applications. Provides support to the client in the collection and query of credentials of members of the client. Conducts P

Responsible for routine/basic inbound call, outbound call, email, and web chat services, as well as back office services. Performs services focused on customer satisfaction and adherence to established Service Level Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer Service department or programs. Shift 9 30 AM 6 00 PM EST. Tempo

Responsible for routine/basic inbound call, outbound call, email, and web chat services, as well as back office services. Performs services focused on customer satisfaction and adherence to established Service Level Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer Service department or programs. Shift 11 30 AM 8 00 PM EST. Temp

Manages the creation of cyber intelligence tools / methods and oversees the research and analysis of cyber security risks. Directs the design and development of acceptance criteria for cyber security architecture. Gathers the necessary security intelligence, ensures the correlation of that intelligence with Company systems, analyzes the resulting threat from the relevant

Responsible for routine/basic inbound call, outbound call, email, and web chat services, as well as back office services. Completes daily routine tasks and responsibilities to support the Customer Service department or programs. Shift 11 30 AM 8 00 PM EST Job Responsibilities Supports customer to submit and process transactions Assists customer with identifying and resolv

Responsible for hiring efforts for Management, Administrative, and Professional positions for Federal Agencies. Performs complex Position Classifications for General Schedule (GS) and Wage Grade (WG) positions to ensure that a well regulated classification program is maintained. Prepares position evaluation reports and communicates actions that must take place as a result

Designs and builds programs using a variety of software applications, techniques, and development tools. Writes basic or more routine programs according to specifications provided. Develops user interface features, site animation, and special effects. Develops code using Java, C#, HTML, Javascript, or other programming languages. Performs functionality and navigation test

Creates cyber intelligence tools / methods and performs research and analysis in order to mitigate and eliminate high level data and cyber security risks. Designs, tests and implements state of the art secure operating systems, networks, and database products. Conducts risk assessment and provides recommendations for application design. Responsible for the full range of s

Responsible for email, web chat services, as well as back office services. Completes daily routine tasks and responsibilities to support the Customer Service department or programs. Shift 11 30 AM 8 00 PM EST. Temporary role with potential end date of 6/30/2024. Job Responsibilities Supports customer to submit and process transactions Assists customer with identifying and