Director, Support Engineering HCP Infrastructure Hybrid role Must be based in Austin, TX and able to come into the office 1 2 times a week About the role... HashiCorp is seeking a Director, Support Engineering. This strategic role will report to the Senior Director of Cloud Support Engineering. In this role, the Director, of Support Engineering will lead the U.S. team of

Solutions Engineer About the role... As a Solutions Engineer at HashiCorp, you will work across the entire customer journey supporting pipeline creation, technical win, onboarding, consumption and renewal. In collaboration with one or more sales executives, you'll provide technical expertise breaking complex topics into business value around Cloud, Security & DevOps solut

About The Team The Terraform Cloud engineering teams are looking for Software Engineers to work in one of our product teams focused on meeting the growing needs of our customers. We built Terraform, the open source industry standard in the Infrastructure as Code movement, and it's changing how organizations from startups to the enterprise provision infrastructure. Terrafo

Mainly program in Go, contributing to a team committed to continuous skill improvement. Provide guidance to the technical leadership and strategic direction for the continuous improvement of the Vault Quality Engineering Team. Mentor other quality engineers, nurturing a culture of high quality work and continuous learning. Collaborate with customer facing teams (like PMs,

Our Team The HashiCorp Core SRE team is responsible for enabling a great experience for our customers by providing HashiCorp engineers with the tools they need to make our products and services more reliable. Our focus is on making it easy for HashiCorp engineers to respond to incidents, learn from them, and understand the current state of reliability in HashiCorp Cloud P

As a Public Sector/Federal Pre Sales Solutions Engineer at HashiCorp, you will work in a high performance team environment to drive business development, opportunity demand creation, sales, revenue attainment, territory growth, and customer success by providing pre sales technical expertise to meet and exceed customer challenges, issues, and objectives. The Fed pre sales

Be the "voice of WWTFO" internally at HashiCorp with a clear understanding of best practices on methods, mediums (email, newsletters, video, live sessions) and logical sequencing of change events. Develop and maintain ownership of a global knowledge sharing and change management framework for the technical community inclusive of Internal engagement to improve clarity arou

About the role The Sr. Corporate Account Manager, is responsible for developing, managing and closing business within our mid and commercial market sales organization focusing on the most complex and advanced customer engagements. The SAM is responsible for selling the complete HashiCorp portfolio of software products to new and existing customers. In this role you can ex

About the role We are seeking dynamic and results driven individuals to join our innovative Enterprise Coverage Support (ECS) team! The ECS Representative will play a pivotal role in driving the adoption, consumption, expansion, and renewals within select Strategic customer accounts. Working closely with Strategic Reps, the ECS Representative will contribute to the overar

Must be in Austin, TX and able to come into the office 1 2 times a week About the role... HashiCorp is looking for a high caliber Senior Technical Escalation Manager to join our escalation management team in Cloud Support Engineering. You are a fit if you have strong technical cloud and escalation management experience and excellent interpersonal skills. You will ensure t

Sr. Support Engineer Designated Support Hybrid Austin, TX Must be located in Austin, TX Sr. Support Engineer HashiCorp is looking for an experienced customer facing engineering professional to join its Designated Support Engineering team. This is an exciting opportunity to work in a role that has a direct impact on HashiCorp's fast growing business. You are a fit if you t

Technical Support Engineer Hybrid Austin, TX Must be located in Austin, TX HashiCorp is looking for an experienced customer facing engineering professional to join its HCP Support Engineering team. This is an exciting opportunity to join a small team and have a direct impact on HashiCorp's fast growing business. This highly visible position will be an integral part of bot

Oversee Customer Support Issues Track and document customer support issues Guarantee all customer support issues meet the documented SLA Manage the day to day function of the Technical Support Engineering team for Terraform Own and improve processes for effective support of our customers Maintain KPIs Recruit, mentor, and inspire a world class team Hiring manager duties M

About the Role We are looking for a Product Security Engineer specializing in Vulnerability Management to join our product security function. You will play a crucial role in building and extending existing tooling and processes to address vulnerabilities across multiple projects. Security at HashiCorp is largely a remote team. While prior experience working remotely isn't

Must be in Austin, TX and able to come into the office 1 2 times a week About the role... HashiCorp is looking for a high caliber Senior Technical Escalation Manager to join our escalation management team in Cloud Support Engineering. You are a fit if you have strong technical cloud and escalation management experience and excellent interpersonal skills. You will ensure t