Interview, hire and develop employees. Build employee engagement through consistent communication, coaching and reinforcement of organizational values and modeling of critical behaviors. Utilize HVCU's coaching and development tools to provide consistently meaningful feedback to employees. Supervise the day to day activities of the branch, modeling the highest level of me

Accurately process transactions. Educate members about the most convenient way to complete transaction processing in the branch and through other channels such as Internet Banking, the mobile app, audio response, the Contact Center, etc. Resolve member complaints and concerns quickly and efficiently and involve other functional areas as needed. Responsible for handling la

Provide internal and external member service by responding to calls in all in bound queues related to product information, account details, loan applications, establishing new accounts for existing members, etc. Conduct outbound calls as directed. Establish long term financial relationships with members by identifying needs and recommending solutions, including Credit Uni

Accurately process transactions. Educate members about the most convenient way to complete transaction processing in the branch and through other channels such as Internet Banking, the mobile app, audio response, the Contact Center, etc. Resolve member complaints and concerns quickly and efficiently and involve other functional areas as needed. Responsible for handling la

Accurately complete all types of account transactions requested by members by following organizational processes and procedures. This includes processing negotiable instruments, accurate end of day proof and handling large volumes of cash. Provide courteous prompt service and proactively identify member needs, recommend solutions to meet needs and refer members to HVCU pl

Accurately complete all types of account transactions requested by members by following organizational processes and procedures. This includes processing negotiable instruments, accurate end of day proof and handling large volumes of cash. Provide courteous prompt service and proactively identify member needs, recommend solutions to meet needs and refer members to HVCU pl

Use working knowledge obtained from the Series 7 & 66 certifications to support new memberships, accounts, loans, and investment services for members. Utilize resources to ensure quality member service. Monitor and complete member care calls and assist with loan queues to expand on cross selling opportunities. Support Contact Center with inbound member calls as necessary.

Provide internal and external member service by responding to calls in all in bound queues related to product information, account details, loan applications, establishing new accounts for existing members, etc. Conduct outbound calls as directed. Establish long term financial relationships with members by identifying needs and recommending solutions, including Credit Uni

Provide internal and external member service by responding to calls in all in bound queues related to product information, account details, loan applications, establishing new accounts for existing members, etc. Conduct outbound calls as directed. Establish long term financial relationships with members by identifying needs and recommending solutions, including Credit Uni

Open new memberships, new accounts, and new loans and process loan and account transactions for retail and business members. Use needs based sales approach, ask questions to uncover ways to meet members' financial needs with additional HVCU products and services. Refer members to appropriate business partners based on member needs and capture interactions using the custom

Responsible for implementing, and maintaining cloud infrastructure, cloud integrations data transfers deployment of cloud native applications, and implementing cloud security measures. Ensure appropriate policies, procedures and guidance is followed and acts as a subject matter expert to peer infrastructure and application support personnel Perform advanced Cloud technica

Use working knowledge obtained from the Series 7 & 66 certifications to support new memberships, accounts, loans, and investment services for members. Utilize resources to ensure quality member service. Monitor and complete member care calls and assist with loan queues to expand on cross selling opportunities. Support Contact Center with inbound member calls as necessary.

Accurately process transactions. Educate members about the most convenient way to complete transaction processing in the branch and through other channels such as Internet Banking, the mobile app, audio response, the Contact Center, etc. Resolve member complaints and concerns quickly and efficiently and involve other functional areas as needed. Responsible for handling la

Accurately process transactions. Educate members about the most convenient way to complete transaction processing in the branch and through other channels such as Internet Banking, the mobile app, audio response, the Contact Center, etc. Resolve member complaints and concerns quickly and efficiently and involve other functional areas as needed. Responsible for handling la

Interview, hire, manage and develop a commercial lending team with an exceptional ability to execute the strategic plan and individual accountability for delivering results in achieving aggressive loan goals. Development of strategic relationships with (but not limited too) Realtors, title companies, insurance agents, attorneys and accountants for referrals. Coach and tra