Telephone based Account Management of existing customer base. Must be able to formulate solutions and present persuasively and effectively while linking benefits to the client's business objectives and needs. Working to set sales targets maintaining call rate, revenue and talk time levels you will overcome objections confidently, making the most of every opportunity and w

Analyzes and troubleshoots basic technical problems or issues. Reviews and discusses service order requirements and equipment requests with customers, evaluating customers, telecommunication needs and suggesting additional/alternative service as appropriate. Installs, maintains/repairs, and tests residential/small business telecommunication service (POTS, Hicap circuits a

Partner across the business finance team that will support marketing and serve as a cultural catalyst driving a growth mindset within the finance organization. Understand the business levers and drivers of performance across key areas of the business, including the overall sales and product strategy. Take lead to manage central FP&A for Tech & Marketing finance to manage

Analyzes and troubleshoots basic technical problems or issues. Reviews and discusses service order requirements and equipment requests with customers, evaluating customers, telecommunication needs and suggesting additional/alternative service as appropriate. Installs, maintains/repairs, and tests residential/small business telecommunication service (POTS, Hicap circuits a

Contribute to the monthly close process, including preparing and reviewing journal entries, variance analysis, and reporting. Prepare and review reconciliations of General Ledger accounts. Direct a team of professionals on the Margin team. Ownership of the general ledger for certain expense accounts. Partner with FP&A to help drive business decisions. Prepare supporting s

Perform installation, maintenance and troubleshooting of high speed internet, video and voice networks including associated wiring and equipment. Perform maintenance and repair on outside plant facilities. Climb poles, use a shovel and pick to dig up and bury cable; and may be required to work in manholes or controlled environmental vaults (CEV). Locate buried telephone c

Solution Alignment Collaborate with cross functional and regional teams to align engineering efforts with overall business goals. Define and communicate the technical vision for custom network solutions. Ensure that engineering projects contribute to the success of the organization's strategic objectives. Product Operational Readiness Oversee the operational aspects of cu

Analyzes and troubleshoots basic technical problems or issues. Reviews and discusses service order requirements and equipment requests with customers, evaluating customers, telecommunication needs and suggesting additional/alternative service as appropriate. Installs, maintains/repairs, and tests residential/small business telecommunication service (POTS, Hicap circuits a

Responsible for sharing Lumen solutions with members of the community in a door to door sales approach. This includes having energy, knowledge, and ability to overcome concerns and questions from customers. Ability to learn the Tech industry and speak with ease and comfort about the many solutions and offerings of Lumen. Yes, you will be a technology expert after training

Responsible for management of all custom network implementations in region from planning, forecasting, scope validation, date management, milestone management, financial management, supplier management and internal/external communications Meet with stakeholders and internal customers to develop, align, and review operational targets and projects, measure end to end perfor

Cost Control Develop and implement strategies to manage project costs effectively. Monitor project budgets, track expenses, and identify cost saving opportunities. Collaborate with finance and procurement teams to optimize spending. Governance and Progress Control Establish project milestones, timelines, and critical paths. Monitor project progress against established tar

Desk based prospecting, selling and account management into assigned customer, meeting assigned monthly sales quotas. Proactively solve sales challenges and customer obstacles. Deliver a strong value proposition during consultative and transactional selling approaches that maximize sales revenue. Prospect and qualify through calls, emails, social media, internal marketing

Responsible for developing and implementing pricing strategies and commercial models for the Lumen Network Cloud services The successful candidate will have a strong background and proven experience in developing data backed, cloud based, consumption pricing models Define pricing and commercial strategies to monetize our API based services Cross functional collaboration w

Implement customer success plans using standardized journey templates to set customer expectations and ensure they are prepared for key milestones through the lifecycle (Get, Use, Pay & Renew), reinforce ecosystem hand offs, and empower customers to self serve Leverage and manage overall customer metrics, which include customer usage data, health indicators (disconnects,

Architects, designs, implements, maintains and operates information system security controls and countermeasures; Analyzes and recommends security controls and procedures in business processes, development, and change management lifecycle of information systems, and provides oversight to ensure compliance Develops monitoring and visibility capabilities on information syst