Ownership of the full cycle invoicing process to ensure timely and accurate customer billings and collections. Work with project staff to ensure that bills go forward as quickly as possible, following up on needed approvals to finalize bills. Review and analyze Job Cost Reports for invoice validation and research discrepancies. Establish procedures, routines, and related

About Capitol Bridge Founded in 2012, Capitol Bridge is based in Arlington, Virginia and is a SBA 8(a) Certified Small Disadvantaged Business with proven expertise providing independent medical reviews, records/data management services, medical coding, administrative staffing and eligibility reviews Capitol Bridge is currently seeking a Research Assistant join our team Ar

Capitol Bridge is seeking a Project Manager to work Hybrid (remote and onsite) at our Contact Centers in the Southern United States Louisiana and Virginia. The Project Manager oversees all aspects of daily operations for state and federal contracts as needed by Capitol Bridge senior leadership, including staffing, performance monitoring, quality assurance oversight, train

Using standard call center technology telephones, e mail, and web browsers Assisting callers in finishing online applications Responding to telephone inquiries within set time parameters Reporting problems through an easy online system Respond to written and telephone inquiries from claimants and third party contacts. Participate in other activities such as training, atte

Provide customer support services to the client's registrant community. Respond to customer issues utilizing problem recognition, research, isolation, resolution, and follow up steps to resolve the issue. Provide first tier support to end users for call support and resolve less complex problems immediately. Minimum Required Qualifications High School Diploma or High Schoo

Ensure the timely process through which call center problems are controlled and resolved. Conduct problem recognition, research, isolation, resolution, and follow up steps, to resolve any issues. Provide guidance/training for less experienced personnel and shall provide second tier support to end users for issue resolution. Examine system applications, by simulating or re

Manage billing specialists and provide leadership and support. Fully understands the billable terms of the contracts and can set up the contract as a project in Jamis to invoice the customer. Ownership of the full cycle invoicing process to ensure timely and accurate customer billings and collections. Work with project staff to ensure that bills go forward as quickly as p

Capitol Bridge LLC is seeking an experienced PROJECT MANAGER OF OPERATIONS to join our Columbia, South Carolina leadership team. The Project Manager must be on site daily and will oversee all aspects of daily call center operations for contracts as needed and assigned by Senior Leadership. This includes but is not limited to staffing, performance, training, client, and co

Capitol Bridge is seeking a full time onsite Document Support Specialist to join our growing team in Columbia, SC. Since 1999, our employees have been entrusted with helping the business of government work better for our customers. To prepare you for this role, Capitol Bridge provides comprehensive paid training when you start. Hours of Operations Monday Friday, 8am 5pm S

Capitol Bridge is seeking a full time onsite Customer Support Specialist to join our growing team in Columbia, SC. Since 1999, our employees have been entrusted with helping the business of government work better for our customers. To prepare you for this role, Capitol Bridge provides comprehensive paid training when you start. Hours of Operations Monday Friday, 8am 5pm S

Ensure the timely process through which call center problems are controlled and resolved. Conduct problem recognition, research, isolation, resolution, and follow up steps, to resolve any issues. Provide guidance/training for less experienced personnel and shall provide second tier support to end users for issue resolution. Examine system applications, by simulating or re

Provide customer support services to the client's registrant community. Respond to customer issues utilizing problem recognition, research, isolation, resolution, and follow up steps to resolve the issue. Provide first tier support to end users for call support and resolve less complex problems immediately. Minimum Required Qualifications High School Diploma or High Schoo

Capitol Bridge LLC is seeking an experienced On Site Operations Call Center Manager to join our Columbia, South Carolina leadership team. The Operations Call Center Manager must be on site daily and will be supporting projects that provide contact center and administrative support. Every day, Capitol Bridge LLC is entrusted to support government programs by providing exem