Bachelor's degree or foreign degree equivalent in Computer Science, Biotechnology, or related field and four (4) years of experience in the job offered or related role. QUALIFICATIONS Requirements elicitation methods, approaches, and tactics for Use Case development; Advanced understanding of modelling data requirements, business process and business rules; Applied experi

Coordinates staff activities of the inbound contact center through supervisors, including setting goals, planning workloads, resolving issues, and coaching and developing the team. Participates as a member of the contact center team to identify and adopt production, quality, performance/service and regulatory compliance changes in various states. Ensures system enhancemen

Drives the recruitment, evaluation, motivation, development and performance of team members Develops policies, procedures, and standards in compliance with industry best practices and optimizes operational activities to drive efficiency and achieve continuous improvement while supporting customer service agreements Monitors and oversees initiatives and deliverables includ

Drives the recruitment, evaluation, motivation, development and performance of team members Develops policies, procedures, and standards in compliance with industry best practices and optimizes operational activities to drive efficiency and achieve continuous improvement while supporting customer service agreements Monitors and oversees initiatives and deliverables includ

Drives the recruitment, evaluation, motivation, development and performance of team members Develops policies, procedures, and standards in compliance with industry best practices and optimizes operational activities to drive efficiency and achieve continuous improvement while supporting customer service agreements Monitors and oversees initiatives and deliverables includ

Performs comprehensive analysis ranging from client specific to global (book of business) using experience from the largest, most complex datasets. Provides review of analyses developed by Actuarial Analysts and Senior Actuarial Analysts. Provides support to fellow actuarial team members through peer review process. Resolves escalated or complex issues or problems. Prepar

Geographic Coverage Manages provider relationships from San Diego to San Bernardino. Consultative Support Provides guidance and support to network providers, promoting the utilization of digital online tools and value added services to enhance business efficiency and success. Relationship Building Cultivates and maintains strong relationships with providers and dental off

Provides process improvement and project leadership for divisional and enterprise projects. Acts as business system lead for divisional inventory of process maps and workflows, developing and deploying tactical solutions to solve business issues at both divisional and enterprise levels. Participates in the development, documentation, and management of project plans includ

Provides process improvement and project leadership for divisional and enterprise projects. Acts as business system lead for divisional inventory of process maps and workflows, developing and deploying tactical solutions to solve business issues at both divisional and enterprise levels. Participates in the development, documentation, and management of project plans includ

Provides process improvement and project leadership for divisional and enterprise projects. Acts as business system lead for divisional inventory of process maps and workflows, developing and deploying tactical solutions to solve business issues at both divisional and enterprise levels. Participates in the development, documentation, and management of project plans includ

Maintains and grows revenue base through upsells, account retention and specifically improving financial gains at renewal. Strategically and proactively manages accounts to drive the right solutions, balancing the needs of the client and with that of the business. Creates renewal strategies and rate recommendations based on financial analysis with an eye on crafting solut

Partners with leaders in the enterprise to promote a positive employee relations climate, manage and resolve workplace issues, share information and drive business and/or People initiatives Provides proactive and real time consultation on basic and complex employee relation matters across the employee lifecycle Serves as an employee relations resource on the team, providi

Monitor and track health insurance legislative activity on a wide range of topics, checking for applicability to dental and opportunities or requirements for advocacy in the company's interest. Create and execute on a plan to increase Delta Dental's presence with key stakeholders through in person legislative and regulatory visits, fundraiser attendance, dental associatio

Perform as a key contributor in an engineering team that builds and supports customer facing products that provide innovative solutions to challenging business use cases. Diagnose and correct existing system and operational problems. Actively participate in architectural design, system analysis, and programming activities on application software; this may often require in

Perform as a key contributor in an engineering team that builds and supports customer facing products that provide innovative solutions to challenging business use cases. Diagnose and correct existing system and operational problems. Actively participate in architectural design, system analysis, and programming activities on application software; this may often require in