Mgr Franchise Performance Atlanta Atlanta, GA, USA Virtual Req #91 Thursday, December 9, 2021 We are Subway Headquarters! A dedicated team of professionals supporting thousands of franchisees around the globe. Hungry for a fresh, new career? Look no further because one of the world's most iconic brands can help you get there. We are looking forManager, Franchise Performan

Sr Manager, Analytics Miami, FL, USA Req #1129 Monday, December 11, 2023 We are Subway Headquarters! A dedicated team of professionals supporting thousands of franchisees around the globe. The Sr Manager, Analytics role is responsible for developing, implementing, and executing reporting and ad hoc analytics that help Subway achieve their goals and business objectives. Th

include but are not limited to Partner with the FSQA North America Category Managers, Nutritionist, Culinary, Operations, Non Trad, suppliers, IPC and distribution teams to approve and manage suppliers and products for the region. Address supply chain constraints, manage quality/food safety incident response and assess risks, applying the FSQA guidelines while remaining fl

include but are not limited to NORTH AMERICA Lead the North America learning and development function to Consult with operations leaders and other business functions to assess business needs, provide advisement from an L&D lens, and identify effective training strategies and solutions. Partner with operations leaders and business functions to support initiatives through de

include but are not limited to Review project plans from PM's to look for alignment to Subway SDLC standards regardless of Project Methodology; includes all aspects of Project Management including risk management, scope management, stakeholder management, etc., create and update Program Roadmaps. Partner with Portfolio Managers through Intake and Project Approval including

include but are not limited to Act as project manager for meetings and conferences. Includes creating and managing production timelines and conducting planning meetings with clients and partners . Responsible for managing the registration process using Cvent. Includes attendee management and reporting. Manage vendor relationships, oversee timelines, communication, planning

include but are not limited to Provide operational and food safety guidance and education during restaurant visits Consistently evaluate SUBWAY restaurants using the PBE model on quarterly basis. Document adherence to Company compliance standards, improvements made, areas of opportunity and direction on how to improve, if needed during coaching sessions. Evaluate how the r

include but are not limited to Provide operational and food safety guidance and education during restaurant visits Consistently evaluate SUBWAY restaurants using the PBE model on quarterly basis. Document adherence to Company compliance standards, improvements made, areas of opportunity and direction on how to improve, if needed during coaching sessions. Evaluate how the r

include but are not limited to Monitoring the shared email box for invoices and other communications submitted by landlords. Handling the escalation of questions and issues associated with processing of invoices. Investigating and resolving problems associated with processing of invoices. Reviewing invoices and supporting documentation entered into the payments system to c

include but are not limited to Lead and manage the Incident Management team Define, implement, and monitor the Incident Management process in accordance with best practices and established ITIL guidelines. Provide coaching and mentorship to team members, ensuring they have the skills and knowledge to handle incidents effectively. Oversee Major Incident Response Establish c

include but are not limited to Conduct meetings with franchisees / potential franchisees, on a one on one basis, to assist them in achieving their needs in, ordering equipment, designing store layouts, etc. Assist in preparing and gathering information for educational seminars in group setting to educate franchisees and on various aspects of the construction phase i.e., eq

include but are not limited to Strategic Leadership Consumer Journey Optimization Lead the strategic development of point of purchase marketing initiatives focused on optimizing the in restaurant consumer journey, from entry to checkout, to enhance customer satisfaction and drive incremental sales. Data Driven Insights Utilize consumer data, market research, and analytics

include but are not limited to Provide operational and food safety guidance and education during restaurant visits Consistently evaluate SUBWAY restaurants using the PBE model on quarterly basis. Document adherence to Company compliance standards, improvements made, areas of opportunity and direction on how to improve, if needed during coaching sessions. Evaluate how the r

include but are not limited to Oversee st rategy, process and delivery of creative on Subway.com, App and CRM experience fo r each window. Develop social strategy across various platforms such as Instagram, TikTok, Facebook, Snapchat, X, and YouTube Shorts. Lead Share of Heart marketing efforts, including community giving and active lifestyles, which includes content calen

include but are not limited to BUILDING SALES & PROFITS Ensures Franchisee Business Partners are imparting SOPs guidance and education during Restaurant Visits through shadowing, training, and demonstration, leads team to support SUBWAY restaurants using the PBE model. Reads and reviews monthly evaluations performed by the Franchisee Business Partners to ensure they are co