Act as the primary point of contact for clients seeking technical support, promptly responding to inquiries via phone, email, or online chat. Provide expert technical assistance and troubleshooting guidance to clients experiencing issues with our products or services, diagnosing problems and guiding them through resolution steps. Document all client interactions, inquirie

Customer service, data entry, excel, outlook Customer Service Rep About the Role Daily tasks and responsibilities include, but are not limited to the following Demonstrate flexibility in satisfying customer demands which office services, shipping and receiving, and hospitality Maintain and monitor tidiness in copy rooms, break areas, and other office space Stocking the br

Serve as the main point of contact for all client interactions, managing overall account relationships and ensuring customer satisfaction. Provide expert guidance and support to clients, particularly in utilizing the integrated solutions offered by our Healthcare and Solutions divisions. Investigate and resolve customer issues and complaints promptly and effectively. Coll

Must be able to use copier equipment. Be able to use a postage meter and do some simple binding for presentations. Must be able to manage workload of the team while performing normal job duties as part of the team. Responsibilities Coordinate workflow within the team, including prioritizing jobs and delegating duties to associates. Administrative Performs administrative t

Deliver and receive materials within designated timelines, following prescribed routes and schedules. Load and unload materials at designated locations for processing, ensuring proper handling and security. Maintain a comprehensive log of materials delivered and received, accurately documenting all transactions. Communicate with management regarding daily volumes delivere

Excellent at multi tasking Must be able to lift 55 lbs Excellent time management skills Must be able to adapt to change efficiently Practices good attendance practices Drive to client locations Perform incoming/outgoing deliveries Perform various Mail Center activities (sorting, metering, folding, inserting, delivery, pickup, etc.) Lift heavy boxes, files or paper when ne

include Account for incoming registered or certified mail Sort mail by department, location, or category (e.g., bills, notices, personal) Stamp and record the date of receipt and the sender's name utilizing computer applications & software. Keep records of incoming packages, outgoing packages Collect and prepare correspondence to be mailed (e.g., applying appropriate meter

The Document Processor is responsible for processing documents according to current procedures. Job Duties & Responsibilities Implement scanning or other automated data entry procedures, using imaging devices and document imaging software. Review and process confidential and extremely time sensitive applications, tax, loan, fund Identify objective data and enter ("key wha

Analyzing all billing procedures and identifying opportunities for improvement. Verifying with other departments that orders have been fulfilled. Preparing, issuing, and sending invoices. Reviewing invoices to ensure billing accuracy. Reviewing sales sheets to ensure the billing of all sales. Reconciling invoices with balance sheet reports and resolving any discrepancies.

The successful candidate must be able to demonstrate the following qualifications Less than 1 year experience in a mailroom operation Minimum of 1 year customer service related experience required Ability to communicate both verbally and written with customers and company personnel Ability to effectively work individually or in a team environment Ability to handle multipl

We are looking for a customer oriented service representative. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction. Responsibilities Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude in a high visibility office environment. Receive calls a

Description Under minimum supervision, responsible for monitoring, maintaining and executing jobs on a high volume insert operator machine; operates multiple machines simultaneously. Essential Job Functions Receive printed work from the print shop using approved carts. Determine the account and enter the work into the insert machine computer. Use the assigned job ticket to

? Receives, sorts, delivers, picks up and processes courier items, interoffice mail, magazines and all classes of United States Postal Services (USPS) mail. Tracks courier and accountable items (FedEx, UPS, Certified Mail, etc.). Researches and routes unidentified and generic mail. Coordinates, stages, and transports bulk mail items. Receives, logs, delivers and tracks me

/Objective Performs the data entry function to update automated records; verifies accuracy of work. Essential Functions and Responsibilities Batches documents Keys data from source documents in a timely and efficient manner Performs acceptable volume of work in timely, efficient and accurate manner and in order of scheduled priorities to meet or exceed client expectations

Candidate will need prior experience and knowledge of legal terminology and jargon Prior experience with filing and/or retrieval of complaints desired Functional skills and ability to use Laptop or desktop PC Functional skills and ability to use Google applications (Gmail, Google Sheets and Docs) Functional skills to scan and upload documents Great customer service skills