Communicate with customers by phone, email and chat to provide appropriate solutions and appropriate alternatives with follow ups to ensure resolution. Keep records of customer interactions, process customer accounts and analyze customer's needs. Speak to individuals in the education space in a manner that is effective and thorough. Build sustainable relationships and tru

Availability Be available to conduct on site observations within a 60 mile radius at least three to four days per week between October 2024 and May 2025. Be available for mandatory project onboarding in September 2024. Participate in a weekly project check in meeting throughout the project's duration. Complete data entry within 24 hours and other post observation requirem

Achieve key success metrics and goals consistently Ensure that team meets and/or exceeds quarterly and annual sales goals Be an advocate for your team in order to ensure continuous improvement and growth Coach and support team needs by reducing barriers to sales and providing guidance and pathways for team to professionally grow Develop and implement state and regional st

(Use bullets in this section to break down the activities of the role into statements) The ability to create and facilitate high level conversations with education and policy state leaders, organization executive directors, and school district administrators and leaders. Serve as the primary point of contact for strategic clients, supporting client needs through thought pa

You will drive revenue towards attainment of monthly and annual sales quotas You will develop and build relationships with various levels of administrators in the education space You will become an expert Teachstone's products and services, competitors, and the sales positioning of TS's products in the market You will work closely with sales management to prepare territor

Lead the creation and evolution of digital asset management capabilities by developing the in house roadmap focused on optimized user flows, permissions, and best practice asset management. Discover ways to enhance the automation of tagging and asset ingestion. Design and implement taxonomy and metadata management strategies. Perform ingesting, organizing, general asset m

Understands and contributes to the success of Teachstone's Certification Programs, working with the Professional Services Manager to provide quality assurance. Monitor Professional Services Support Queues to assist with prompt response times. Communicates in an effective, timely, and supportive manner to clients and can coach them toward reliability and certification Coll

Are you a passionate Product Manager with a drive to make a difference in education? Join Teachstone in our mission to help every child reach their full potential by measuring and improving the interactions that matter most. We know that helping teachers improve their interactions with children makes a big difference in leading to better outcomes. We're seeking a visionar