Provide exceptional hospitality to guests and coworkers as prescribed in our RESPECT system. Responsible for creating and maintaining a safe work environment aboard the vessel, focusing constantly on the safety of all guests and coworkers. Actively participate in meetings including the Manager pre cruise briefing Oversee the setting of assigned deck(s), including package

Supervise and coordinate the activities of restaurant front of house staff to ensure efficient and effective operations. Ensure that all food and beverages are prepared and served in accordance with quality standards and customer preferences. Train and develop restaurant staff to provide excellent customer service and maintain high levels of cleanliness and hygiene. Maint

Customer Service Provide exceptional hospitality to guests and shipmates as prescribed in our RESPECT Service System (RSS) Rotate as shift manager and ensure adherence to cruise scripts, supervision of staff, quality meal service and entertainment Gather necessary information from other departments to ensure guest satisfaction (special requests, additional services, speci

Cruise Execution Act as the on duty kitchen manager for cruises and manage kitchen staff to ensure adherence to procedures detailed in the Product Management Guide and Galley Operating Manual Ensure that all staff consistently follows and adheres to all health department sanitation codes and requirements thereby maintaining the Company's strict standards of sanitation Mai

Provide high level, personalized service to guests in a fine dining setting Take orders, answer questions, and make recommendations about our menu offerings Serve food and beverages promptly and accurately, following proper fine dining etiquette Anticipate and fulfill guests' needs, ensuring a memorable dining experience Collaborate with kitchen and bar staff to ensure ti

Develop and implement strategic sales plans to achieve company goals and expand customer base Identify and cultivate relationships with potential clients, including ship owners, operators, and other marine industry stakeholders Maintain and strengthen relationships with existing marine clients to ensure repeat business and customer satisfaction Develop iterative targets,

Respond to basic employee inquiries regarding benefits, time & leave and company policies and procedures. Prepare On boarding package for New Hires. Complete on boarding process in HRIS. Prepare new hire folders for orientation. Collect and coordinate signed offer letters and job descriptions. Prepare uniforms, ID cards and name badges for orientation. Create and maintain

Safely operate vessel in accordance with all United States Coast Guard (USCG) regulations, COLREGs, FCC, Class Society, internal Seaward guidelines and other pertinent regulatory agencies. Provide the highest standards of operation , remaining fully aware of multiple issues such as wake generation and mitigation, vessel traffic, sea conditions, visibility and other enviro

Maintain duties of Officer of the Watch set by the Master (watch schedule). The watch schedule may be altered by the Master to suit the trade of the vessel but must comply with STCW requirements for watch keeping. Determining the vessels stability, cargo limitations with all related weight calculations to determine the requirements of the vessel's stability. Liaising with

Provide recommendations to increase utilization and efficiency of inventory, by opening, canceling, or consolidating events based on demand and profitability. Daily monitoring and maintenance of all cruises to ensure general public seat availability and that capacity goals are met. Answer, resolve and follow up on inventory questions from the sales team and liaise across

As the Chief Engineer on duty, ensure the safe and reliable operation of all vessel systems, machinery, and equipment under your care with due regard for the Safety Management System (SMS), proper standards of watchkeeping, and in accordance with company directives. The Chief Engineer shall work closely with the Captain to ensure the physical aspect of the vessel and crew

Provide exceptional hospitality to coworkers and guests as prescribed in our RESPECT service system Operate dish machine; ensures all dishes are cleaned, organized, and stored appropriately Ensure that dishwasher is in proper working order; responsible for routine cleaning of equipment and refilling chemicals as needed Test and document dish machine temperature and saniti

Inspect food preparation and service areas to ensure observance of safe, sanitary food handling practices Prepare high quality food following prescribed recipes and production specifications Receive and organize hot line food orders; portion, arrange, and garnish food for service Receive and store food and supplies using proper food handling techniques including stock rot

Provide exceptional hospitality to guests and coworkers as prescribed in our RESPECT service system Greet guests and serve food and beverages in a timely fashion Accurately take orders and enter them into the point of sale system Maintain the cleanliness and safety of all common areas and service stations Participate in the celebration and entertainment experience of the

Provide exceptional hospitality to guests and coworkers as prescribed in our Respect Service System (RSS) Provide guests with water, coffee/tea, and bread service throughout the meal Bus used and unneeded dishes and glassware from guests tables to galley Scrape and stack dirty dishes, and carry dishes and other tableware to the galley for cleaning Maintain the cleanliness