Cleans guest rooms to exacting standards. Essential Duties and Responsibilities Has a set number of rooms to clean during a shift. Removes dirty towels and sheets and replaces them with clean ones. Cleans, dusts, and sanitizes all areas of the Guest Room (bedroom, living room, dining room and bathroom) according to procedure. Makes bed. Vacuums carpet and cleans marble an

Replace linens on beds and replenish guest room supplies. Empties and cleans wastebaskets, dishwasher, refrigerator and ashtrays as appropriate for room type. Clean bathrooms and replenish bathroom amenities. Provide necessary linen and room amenities to guests in accordance with brand standards. Leave the guest room in uniform arrangement as determined by management and

Operate the front desk according to standard operating procedures and with exceptional guest service. Operate with accuracy the reservation system, check in and checkout system and credit card system, following all safety and security procedures. Check registration (folio) cards for completeness, accuracy, and legibility. Maintain accurate cash sheet. Responsible for cash

Checks dish machine, drains tank, reassembles the machine, refills the tank and insures dish machine is ready to operate before meals. Checks for broken items on the floor and wet areas that may be hazardous and removes the hazard. Removes trash containers from food production and restaurant area when needed. Understands and uses safety procedures when using all equipment

Assist room attendants with stripping beds and removing used linen and towels. Deliver towels to laundry for cleaning. Deliver fresh towels and linens to room attendants for guest rooms. Deliver additional supplies to room attendants as needed and as necessary. Effectively communicate with room attendants to ensure efficient and timely cleaning of guest rooms. Vacuum hall

Supervise housekeeping staff, including room attendants, laundry attendants, public area attendants and inspect, train and supervise room attendants to ensure all rooms and public areas meet established cleanliness and quality standards. Provides open communications, training, coach and counsel and provides performance feedback to ensure maximum efficiency. Monitors the c

Ensure all administrative duties such as transport logs and shift checklists are completed on a daily basis. Greet guests pleasantly, open car doors and entrance doors for arriving/departing guests. Delivers flowers, packages, and welcome amenities to guest rooms in a timely manner. Receives inbound packages and shipments and coordinates the delivery of outbound packages

Cleans guest rooms to exacting standards. Essential Duties and Responsibilities Has a set number of rooms to clean during a shift. Removes dirty towels and sheets and replaces them with clean ones. Cleans, dusts, and sanitizes all areas of the Guest Room (bedroom, living room, dining room and bathroom) according to procedure. Makes bed. Vacuums carpet and cleans marble an

Cleans guest rooms to exacting standards. Essential Duties and Responsibilities Has a set number of rooms to clean during a shift. Removes dirty towels and sheets and replaces them with clean ones. Cleans, dusts, and sanitizes all areas of the Guest Room (bedroom, living room, dining room and bathroom) according to procedure. Makes bed. Vacuums carpet and cleans marble an

Provides personalized service to all guests. Regularly communicates and converses with all guests. Prepares food and beverages according to recipe. Fully understands and complies with all food safety requirements. Sets up breakfast area before guests begin to arrive; displays the food and beverages in an organized and attractive manner according to brand standards/require

Cleans guest rooms to exacting standards. Essential Duties and Responsibilities Has a set number of rooms to clean during a shift. Removes dirty towels and sheets and replaces them with clean ones. Cleans, dusts, and sanitizes all areas of the Guest Room (bedroom, living room, dining room and bathroom) according to procedure. Makes bed. Vacuums carpet and cleans marble an

Assist and approach all guests in a sincere, courteous and service oriented manner, and whenever possible, goes the extra mile to ensure total guest satisfaction. Learn guest's name and uses them to address them. Remember regular guest's favorite drinks. Perform cashier duties following both Stonebridge Companies and the Franchise standards, while ensuring quality service

Approach all encounters with guests and employees in a friendly, service oriented manner. Comply at all times with standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day process. Run all reports as required for Food and Beverage audit. Complete the Night Audit che

Work with Guest Services Manager to train and monitor front office staff. Monitors Guest Service Scores daily and takes action to improve guest satisfaction through training, coaching and problem resolution. Communicates with the Engineering Department regarding any maintenance requests from the guests. Communicates with the Housekeeping Department regarding guest rooms a

Assist and approach all guests in a sincere, courteous and service oriented manner, and whenever possible, goes the extra mile to ensure total guest satisfaction. Learn guest's name and uses them to address them. Remember regular guest's favorite drinks. Perform cashier duties following both Stonebridge Companies and the Franchise standards, while ensuring quality service