Demonstrates and communicates key drivers of guest satisfaction for the brand's target customer. Analyzes service issues and identify trends. Successfully works with department heads to ensure proper processes are being met. Communicates effectively any rising concerns to General Manager to keep property headed in positive direction. Makes and executes the necessary decis

This dynamic Director of Hotel Operations will be responsible for supporting all aspects of the operation including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment. Assists the General Manager in leading the team in the development and implementation of property wide strategies. En

Be readily available and approachable for all guests. Assist associates in understanding guests' ever changing needs and expectations and exceed them. Take proactive approaches when dealing with guest concerns. Follow property specific second effort and recovery plan. Publish all GSS results in a timely manner including all GSS forms, comment cards and guest letters. Soli

As a Front Desk Clerk or Guest Services Clerk you have the responsible to give our guests the best hospitality experience they can have by Assisting guests efficiently, courteously and professionally at all times Maintain a high level of service and hospitality Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner

Hotel Housekeeper $15/hour WoodSpring Suites Must be available on weekends Are you ready to begin your journey with Concord and WoodSpring Suites; a company who believes in and who supports career advancement opportunities for its associates? If so, we may have the perfect position for you! Hourly rate is $15 per hour. Full time and part time positions available. Experien

Ensures that all brand standards are being maintained in each area of the property Oversees the operation of the all hotel property departments Maintains current licenses and permits as prescribed by local, state and federal agencies Provides a safe working environment in compliance with OSHA/MSDS Ensures compliance with all corporate accounting procedures Cover front des

As a Front Desk Night Auditor you have the responsible to give our guests the best hospitality experience they can have by Processing credit card transactions and other (restaurant, events, lounge) for the day Handling phone system, transferring calls, reservations, etc Verify, balance and review hotel room availability Perform Check in and Check out procedures Administer

Exciting Opportunity at the Front Desk! We are searching for a Part time Front Desk team member that can work weekends Are you someone who thrives on making others feel welcome and valued? Join us at the heart of our hotel operation as a Front Desk team member, where you'll have the unique opportunity to interact closely with our guests, ensuring they have an unforgettabl

As a Front Desk Night Auditor, you have the responsible to give our guests the best hospitality experience they can have by Processing credit card transactions and other (restaurant, events, lounge) for the day. Handling phone system, transferring calls, reservations, etc. Verify, balance and review hotel room availability. Perform check in and check out procedures. Admin

Are you ready to begin your journey with Concord and WoodSpring Suites; a company who believes in and who supports career advancement opportunities for its associates? If so, we may have the perfect position for you! Hourly rate is $15 per hour plus PT benefits after 60 days if applicable. WoodSpring Suites Nashville Airport is hiring Housekeepers who will be responsible

As a Front Desk Clerk or Guest Services Clerk you have the responsible to give our guests the best hospitality experience, they can have by Assisting guests efficiently, courteously and professionally at all times Maintain a high level of service and hospitality. Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely mann

Be one of the first points of contact for incoming sales calls, and respond in a quick, timely, and professional manner to all internal partners and external customers. Endeavor to deliver clear and concise communique that is representative of Concord Hospitality via all avenues of communication. Demonstrate excellent time management, self motivation and proactive plannin

Be readily available and approachable for all guests. Assist associates in understanding guests' ever changing needs and expectations and exceed them. Take proactive approaches when dealing with guest concerns. Follow property specific second effort and recovery plan. Publish all GSS results in a timely manner including all GSS forms, comment cards and guest letters. Soli

As a Front Desk Clerk or Guest Services Clerk you have the responsible to give our guests the best hospitality experience they can have by Assisting guests efficiently, courteously and professionally at all times Maintain a high level of service and hospitality Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner

We are hiring a Hotel Line Cook As a cook for Concord we'll have some key responsibilities that we'll seek Prepare food of consistent quality following brand recipe cards Proper Documentation on all food containers with adherence to rotations per SOP Practice safety standards at all times Report to work in full clean uniform on time and ready to serve Cook orders with adh