Serve as the primary escalation point for support personnel when assistance is needed for ticket resolution Provide training to support staff through collaboration on tickets, creating SOP documentation, and providing feedback Assist with end user support and training requests as needed Lead troubleshooting efforts to identify and resolve Mac related issues, providing tim

This position shall perform the following (to include but not limited to) activities Performs a variety of clerical and administrative duties pertinent to the Help Desk. Responds to trouble tickets to resolve user problems; opens trouble tickets to track and resolve user problems. Provides technical support through phone, email, and instant message remotely to users in th

Remote Team Lead DevSecOps Software Engineer (supporting Pacific Standard Time) Job ID 2024 7668 Job Locations US Remote Category IT Administrator / Analyst / Architect / Engineer Type Regular Full Time Overview Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful t

Assist the Project Manager to edit and process cybersecurity deliverables, including RMF packages and associated artifacts. Provides expert design analysis of telecommunications alternatives for the U.S. Army in support of strategic modernization efforts Provides interface support to telecommunications end users, DoD IT service provider personnel, Government Organizations

Assist the Project Manager and Cybersecurity Engineer to edit and process cybersecurity deliverables, including RMF packages and associated artifacts. Assess DoD Information Systems against the RMF security controls IAW DoDI 8500, DoDI 8510 and NIST SP 800 53 Develop and review RMF documentation and artifacts such as Configuration Management Plans, Network Infrastructure

The Enterprise IT Service Desk (EITSD) Support subtask, supporting the Digital Innovation for General Services Administration (GSA) Infrastructure Technologies (DIGIT) task order, is relied upon to provide IT services that appropriately respond to the time sensitive needs of customers, including Very Important Persons (VIPs) and executives, and provide prompt referrals an

Provide operational and maintenance (O&M) support for NIPRNET, SIPRNET, and JWICS system infrastructure for approximately 400 users. Provide O&M support for Special Access System infrastructure for approximately 150 users. Provide O&M support for Printer infrastructure, to include Pharos Secure Print. Develop, implement, manage, and maintain VDI for thick/thin/zero client

Provide technical expertise in the architecture, deployment, and sustainment of geographically dispersed, load balanced, clustered physical and virtual server architecture and various applications supported on the server infrastructure. Provide continuous 24x7x365 systems server administration to JSP Core Services (DNS, Domain Services, Virtual Hosting Environment, SCCM)

Responsible for a diverse team of 50 employees. Provides oversight of customer service center, provider enrollment validation team, cursory medical review team . Provides oversight of the medical records workflow process including initial requests, logging and tracking, distribution, storage, destruction and/or forwarding of all medical records. Monitors all stages in the

Responsible for managing a very large and complex program Oversees program budget and schedules Exercises a high level of independent judgment and initiative in solving highly complex problems Coordinates and monitors the scheduling, pricing, and technical performance of company programs Responsibilities also include aiding in the negotiation of contracts and contractual

Independently manage and oversee eligibility reviews for our Medicaid program. Collaborate with the project director to ensure alignment with project goals and objectives. Provide quality assurance by meticulously reviewing eligibility assessments and documentation. Offer technical assistance and guidance to state staff regarding eligibility review processes. Direct and s

Collaborate closely with the Project Director and Eligibility Manager to align policy efforts with project goals. Provide essential technical assistance to state staff and eligibility reviewers, ensuring consistent policy application. Utilize your program knowledge to identify and address eligibility policy issues, promoting efficient and accurate processes. Assist in ide

Perform comprehensive medical record and claims review to make payment determinations based on Insurance coverage,coding, and utilization of services and practice guidelines for Medicare Part A SNF Performs first and second level of Medical Review in determination of claims payment review Conducts in depth claims analysis utilizing ICD 10 CM, CPT 4, and HCPCS Level II cod

Perform comprehensive medical record and claims review to make payment determinations based on Insurance coverage, coding, and utilization of services and practice guidelines for Medicare B Physician Office and Professional Services, Ambulance Services, Laboratory, and others Performs first and second level of Medical Review in determination of claims payment review Condu

Perform comprehensive medical record and claims review to make payment determinations based on Insurance coverage, coding, and utilization of services and practice guidelines for Medicare Part A SNF, DRG, and Outpatient Facilities and Services. Performs first and second level of Medical Review in determination of claims payment review Conducts in depth claims analysis uti