The position is responsible for providing world class customer communication by acting as the first point of contact internal and external customers. Relays incoming and outgoing calls based on the call type and customers' needs to ensure world class communication. Works with customers and employees to answer questions and escalate complaints. ESSENTIAL FUNCTIONS Function

The Master Equipment Technician is responsible for department communication and expert level diagnosis, failure analysis, and repair of Caterpillar and allied equipment. Duties include but not limited to removing, repairing, assembling, installing according to manufacturer specifications while supporting the developing apprentice and journeyman level technicians. SUCCESS

This position is responsible for the oversight of an assigned Parts Counter to include supervision and development of Parts employees while providing an exceptional customer experience. This role will direct, educate and oversee the growth and development of the Parts employees within assigned branch in alignment with strategic objectives. This person will also be respons

The Lab Technician is responsible for assisting with the processing of fluid samples received to include oil and coolants and assisting with interpreting and communication of results to customers and product support personnel. SUCCESS AT WESTERN STATES Western State's culture is based on passion for our Vision, Mission, and VALUES. We are fiercely committed to SAFETY and

The Parts Delivery Driver delivers and picks up parts and components locally. This role requires a valid driver's license and acceptable driving record, working knowledge of blocking and rigging, delivery vehicles and trailers, and ability to obtain forklift operators certification. SUCCESS AT WESTERN STATES Western State's culture is based on passion for our Vision, Miss

The Equipment Rental Technician is responsible for preparing the rental fleet according to Western States' standards in order to meet or exceed the client's needs. Responsibilities include but are not limited to checking construction and support equipment in and out of inventory, loading and unloading rental fleet, moving and organizing equipment throughout the yard, and

We are seeking a highly motivated, innovative, and experienced Lead & Analytics Manager to lead and develop teams in organizing cross departmental marketing strategies. The Lead & Analytics Manager is responsible for overseeing and optimizing the lead generation and analytics strategy within our marketing department. This role involves managing lead generation campaigns,

As a Visual Designer/Producer, you will be responsible for creating compelling visual content that effectively communicates our brand's value and products to business customers. Your role includes production of video and photo content to support digital advertising, social media, marketing automation, and website content, to position the organization, generate awareness,

The Journeyman Truck Technician is responsible and capable for maintenance and repair to truck engine chassis and drivetrain, under the supervision of a Master level Technician or Service Foreman/Lead. Skillset includes include diagnosis, removing, repairing, installing, disassembling, assembling, rebuilding, and reconditioning, according to specifications. SUCCESS AT WES

The Journeyman Truck Technician is responsible and capable for maintenance and repair to truck engine chassis and drivetrain, under the supervision of a Master level Technician or Service Foreman/Lead. Skillset includes include diagnosis, removing, repairing, installing, disassembling, assembling, rebuilding, and reconditioning, according to specifications. SUCCESS AT WES

Repairs machines to the customer's satisfaction in the field, shop, or customer's location. Removes, installs, repairs, disassembles, assembles, performs failure analysis of all Caterpillar equipment including engines, attachments, electrical systems, hydraulics, transmissions, power train, brakes, steering, and electronic and computer applications. SUCCESS AT WESTERN STA

The Apprentice Equipment Technician is responsible for basic maintenance and heavy equipment repair, under the supervision of a Journeyman or Master level Technician. Developing skillset include diagnosis, removing, repairing, installing, disassembling, assembling, rebuilding, and reconditioning, according to manufacturer specifications. ESSENTIAL FUNCTIONS Safety Activel

The Apprentice Equipment Technician is responsible for basic maintenance and heavy equipment repair, under the supervision of a Journeyman or Master level Technician. Developing skillset include diagnosis, removing, repairing, installing, disassembling, assembling, rebuilding, and reconditioning, according to manufacturer specifications. SUCCESS AT WESTERN STATES Western

This position is responsible for initiating and maintaining customer contact with users of rental equipment for the area or products they are assigned. Influences customer contacts to use the products and/or services available through The Cat Rental Store and Western States Equipment Company (WSECO). T his opportunity will be accompanied with a competitive compensation pl

ESSENTIAL FUNCTIONS Inspects machines and all attachments upon customer return for damage. Records fuel added and completes the check in process within 24 hours of the machines return. , fuel levels Completes operational inspection of all returned rental machines within 24 hours of machine being returned. Assists in coordination of shipping and receiving parts and equipme