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Location: This position is located at our Dublin, OH campus with hybrid flexibility.
Who we are
Founded in 1999 and headquartered in Central Ohio, we're a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we're on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost - that's why we call ourselves Healthcare Warriors.
We're committed to building diverse and inclusive teams - more than 2,000 of us and counting - so if you're excited about this position, we encourage you to apply - even if your experience doesn't match every requirement.
About the role
As an Endpoint Management Engineer at Quantum Health, you will be in the critical role of ensuring the reliability, security, and efficiency of our endpoint devices. You will be responsible for managing the operations of both the Endpoint Configuration Manager (SCCM) and Intune platforms.
In addition, you will be responsible for developing and implementing endpoint management policies, automation, and reporting capabilities. Your expertise in endpoint management platforms such as Intune, SCCM, and JAMF will be essential for the success of our endpoint management efforts.
What you'll do
- Overseeing the daily operations of both the Endpoint Configuration Manager (SCCM) and Intune platforms.
- Crafting and implementing Endpoint Management (SCCM/MDM) policies and administrative procedures, including the setup of authentication and conditional access requirements.
- Demonstrating proficiency in application packaging and deployments.
- Leveraging expertise in PowerShell scripting for the creation of automation solutions and interfacing with APIs and systems.
- Showcasing your skill in efficiently executing multifaceted software and patch deployments through SCCM and the Intune platform.
- Cultivating a deep understanding of the SCCM platform's architecture and its constituent components, enabling the identification and resolution of issues across all architectural levels.
- Possessing comprehensive knowledge of Microsoft security patching deployments and the associated reporting processes.
- Functioning as a subject matter expert for endpoint management, providing escalated support and troubleshooting for complex endpoint issues.
- Focusing on end user experience and anticipating business needs to adapt endpoint solutions as needed.
- All other duties as assigned.
What you'll bring
- Combined minimum of 8 years' higher education and/or work experience in systems design, management and/or architecture
- Bachelor's Degree in an information technology related field or equivalent experience preferred.
- Related certifications: Microsoft Endpoint Administrator Associate, Microsoft Modern Desktop Administrator Associate, Microsoft Certified Solutions Associate, Microsoft Azure Administrator Associate, JAMF Associate
- Experience with Active Directory, Databases, Virtualization, and Cloud Technologies (AWS, Azure)
- Expertise in endpoint management tools and technologies (SCCM, Intune, JAMF).
- Expertise in supporting/troubleshooting operating systems including Windows 10/11, and/or MacOS.
- Knowledge of computer networking and associated protocols
- Proficient with a scripting language such as PowerShell
- Ability to prioritize work and work under minimal supervision.
- Protect and take care of our company and member's data every day by committing to work within our company ethics and policies.
- Protect and take care of our company and member's data every day by committing to work within our company ethics and policies.
- Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently.
- Trustworthy and accountable behavior, capable of viewing and maintaining confidential information daily.
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What's in it for you
- Compensation: Competitive base and incentive compensation
- Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more.
- Retirement: 401(k) plan with up to 4% employer match and full vesting on day one.
- Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more.
- Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development.
- Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision.
- Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more!
What you should know
- Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite.
- Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check.
- Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we're committed to empowering our ERGs, and we're proud to be an equal opportunity employer .
- Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds.
- Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate's unique combination of experience and qualifications related to the position.
- Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship.
- Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party.
Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request.
Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending in @quantum-health.com. Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you've encountered a recruiting scam, report it to the Federal Trade Commission and your state's Attorney General.
Quantum Health welcomes everyone. Quantum Health is proud to be an equal opportunity employer. We value diversity within the Company and it is the Company’s policy to make and carry out all employment decisions without regard to any individual’s race, color, sex (including pregnancy), sexual orientation and/or gender identity, age (40 or older), religion, disability (physical, mental or learning), national origin, ancestry, genetic information, military status or veteran status. Employment and advancement opportunities will be offered to the most qualified employees regardless of whether they are in any of the protected classes.