Summary:

Reports to the Clinical Manager of Endoscopy and Radiology Nursing and according to established policies and procedures coordinates the flow of patients through Endoscopy and performs a variety of clerical and administrative support duties. Communicates and collaborates with unit leadership staff providers as well as outpatient offices.

Responsibilities:

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Coordinates the assignment of Endoscopy cases to the rooms notifying staff of changes or delays in the procedural schedule. Completes necessary documentation in the electronic system for add on cases and schedules them appropriately.

Prepares all paper and electronic records necessary to process daily activities in Endoscopy.

Collaborates with scheduling department and is proficient in the utilization of Op-time Scheduling. Assists in procedure booking and communicates with outpatient offices.

Answers the telephone and call lights in a timely and courteous manner. Communicates clearly concisely and expeditiously with members of Endoscopy and Registration staff. Greets patients and visitors in a professional courteous and helpful manner.

Coordinates transportation of patients from the waiting area to Endoscopy as well as upon discharge out of the department.

Maintains inventory and orders office and medical supplies according to knowledge of usage patterns and budgeted allowances. Alerts manager to questionable items and follows up on the status of purchase requisitions. Assists with dietary orders.

Provides functional guidance to new staff regarding the clerical operations and Endoscopy unit flow.

Prepares and reviews procedure schedules and assures appropriate equipment and supplies are available and communicates with charge.

Proficient in the use of Safety Net for addressing unit safety concerns. Assist in Environment of Care Rounds placing work orders as necessary to comply with hospital and regulatory safety requirements.

Participates in unit staff meetings and records minutes. Assists in maintenance of posted communications on unit with memorandum to staff. Update policy manuals as required.

Provides support for the unit in achievement of hospital and unit quality indicators. Assists with distribution and collection of quality audits and data.

Assists with entering patient charges to generate appropriate revenue for the unit. Reviews and reconciles these charges daily and reports variances to manager.

Performs other related duties as requested or assigned

Other information:

BASIC KNOWLEDGE:

High school diploma or equivalent.

Superior interpersonal communication and customer service skills required to interface effectively with physicians endoscopy staff members and others.

Knowledge of basic medical terminology and proficient computer skills required.

EXPERIENCE:

One year*s experience in a hospital or related healthcare environment required.

WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:

Healthcare environment such as acute care hospitals physicians* offices and ancillary healthcare enterprises. Works with medical equipment and has direct patient contact. Any potential hazards are minimized or nullified by adherence to established safety procedures and precautions including use safety equipment and protective clothing. Work is occasionally performed under stressful conditions.

SUPERVISORY RESPONSIBILITY:

None.

Lifespan is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin age ethnicity sexual orientation ancestry genetics gender identity or expression disability protected veteran or marital status. Lifespan is a VEVRAA Federal Contractor.

Location: The Miriam Hospital USA:RI:Providence

Work Type: Per Diem

Shift: Shift 1

Union: Non-Union