Purpose:
Drive store's profitability by:
Meeting or exceeding store sales and profit targets
Managing all resources within the store to provide customers with a leading shopping experience
Driving the proper execution of established policies, procedures, initiatives, and directives
Key Accountabilities:
YOU LEAD, COACH AND DEVELOP
Lead the recruitment, on-boarding, training, and development efforts in the store through partnership with HR, Talent Acquisition and Retail Training
Coach, motivate and inspire Assistant Store Managers to accomplish store goals and maximize their individual performance
Create a high-performance culture by setting clear expectations, analyzing performance, and giving appropriate and prompt feedback, including actively managing poor performance
Work with the District Manager to identify and develop select strong performers with potential for growth along the Retail Stores Career Ladder
Complete all Store Manager training programs and effectively apply the learning on the job
Seek coaching and learning opportunities to continually improve your performance
Deliver best practice implementation to drive the collective performance of all district stores
Ensure compliance to established HR policies and procedures
YOU LEAD A SERVICE CULTURE
Drive a service and selling culture in the store through leadership of adidas Group service model
Lead service by example, maximizing the amount of time spent selling and leading team members on the sales floor
Ensure there is always a leader on duty on the sales floor, focusing team members on the consumer and on selling when you are not able to assume the responsibility yourself
Schedule and zone employees to allow service of consumers and driving sales to be prioritized above all else
Spend focused time on the sales floor to determine service improvement opportunities and to coach the Assistant Store Managers
Analyze Net Promotor Score results and communicate them to their store team to drive continuous service improvement
Optimize the consumer experience through leading digital initiatives including ship-from-store, click and collect and all programs through our Store Associate Mobile device.
YOU LEAD STORE OPERATIONS
Lead all store operations in a systematic and efficient manner, as per established adidas Retail Operating Rhythms
Ensure adidas Retail Management Standards compliance with established policies, procedures, initiatives, and directives
Ensure merchandise deliveries are processed on the same day they arrive, and the store's entire product offer is made immediately available and easily accessible to customers on a consistent basis
Ensure cash wrap transactions are processed quickly and accurately
Lead change management process initiatives as relevant
Assess and make recommendations to the District Manager to improve the commercial viability and availability of products for the store
Lead and implement all applicable loss prevention policies and procedures as well as health and safety risks
YOU LEAD BRAND AND PRODUCT EXPERTISE
Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
Demonstrate a passion for sport, culture, and community, encouraging Store Leaders to lead this through their people at all times
Ensure all established Retail Experience, Visual Excellence and In-Store Communication standards are consistently implemented and maintained according to established standards and directives
Partner with District Manager and Retail Training in leadership of the effective and timely delivery of Foundational, Seasonal Brand product training materials and all learning programs in the store
YOU LEAD STORE PROFITABILITY
Take full ownership of the store and its commercial success
Analyze relevant data to probe and challenge the status quo with District Manager
Drive continuous improvement to increase their stores' sales, productivity and profitability
Ensure the legal and financial integrity of the store
Maintain a safe and productive shopping and working environment
Knowledge, Capabilities and Experience:
Physical Requirements:
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Qualifications:
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Please Note:
Diversity, Equity, and Inclusion at adidas means championing individual uniqueness and cultivating a culture of belonging in which everyone can create at their best. We embrace diverse backgrounds, experiences, and perspectives and seek to create a workforce that reflects our consumers and communities.
adidas offers robust and progressive medical, including HSA (Health Savings Account) with employer funding or FSA (Flexible Spending Account) options, dental, vision, prescription drug coverage, adoption, with surrogate and fertility support, short and long-term disability, and basic life and AD&D insurance, which can be supplemented with employee-paid coverage. Employees are able to enroll in adidas' 401k plan and Stock Purchase Plan with employer match. Full-time employees are eligible for education assistance and generous Leave policies including 12 weeks of paid parental leave.
Employees are eligible to earn an annual bonus based on both company and personal performance. Employees accrue prorated flexible time off in the amount .3512 hours per day that increases with years of service, 7 paid holidays throughout the calendar year and Service Time Off during milestone years.
Though our teammates hail from all corners of the world, our working language is English.
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