Epic Configuration Analyst
Albuquerque, NM 
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Posted 18 days ago
Job Description
Epic Configuration Analyst
Requisition ID 2024-40663 Category Information Technology Location : Name Rev Hugh Cooper Admin Center Location : City Albuquerque Location : State/Province NM Minimum Offer USD $22.44/Hr. Maximum Offer for this position is up to USD $34.27/Hr.
Overview

Now hiring a Epic Configuration Analyst!


Summary:
This position is responsible for in-depth knowledge of assigned Epic System software. This position conducts regular day-to-day communication, reviews software, demonstrates a deeper understanding of business operations, and works with Epic, Subject Matter Experts, and end users to tailor the system to fit the organization's needs. This position routinely performs in-depth analysis of workflows, data collection, and other technical issues associated with the use of Epic software; is responsible for design, build, testing, and maintain those solutions


How you belong matters here.

We value our employees' differences and find strength in the diversity of our team and community.

At Presbyterian, it's not just what we do that matters. It's how we do it - and it starts with our incredible team. From Information Technology to Food Services and beyond, our non-clinical employees make a meaningful impact on the healthcare provided to our patients and members.


Why Join Us

    Full Time - Exempt: Yes
  • Job is based Rev Hugh Cooper Admin Center
  • Work hours: Days
  • Benefits: We offer a wide range of benefits including medical, wellness program, vision, dental, paid time off, retirement and more for FT employees.
  • Remote: Open to remote applicants in the United States, except for the following states: Wyoming, North Dakota, and Ohio

Preferred Qualifications:

  • Possess solid analytical skillset to organize multiple workflows& systems into an overall Business Continuity Access (BCA) process
  • Ability to interact with technical and clinical teams and lead these teams for BCA improvements
  • Able to work independently to develop BCA improvements
  • Capable of periodically traveling (10%) to PHS sites across the state and train BCA process and work remotely from home
Qualifications
  • Associate degree in related technical/business area plus 0-1 years of experience in IT.
  • 0-1 years of Epic specific experience. 3 years' additional experience can be substituted in lieu of degree.
  • Epic certification is a plus, if no certification must obtain within 6 months

Responsibilities
  • Provide tier-2 support of application incidents reported through the help desk; including 24/7 on call coverage as required.
  • Perform analysis to resolve application incidents, maintenance items, enhancement requests, upgrades / updates, and projects, collaborating with colleagues and across teams.
  • Develop and maintain requirements / specifications and test cases for new or enhanced functionality to department applications. Ensure the test scripts have been created, reviewed, and updated to reflect workflow solutions.
  • Modify Epic records, tables, and master files to support the application design, additions, and changes.
  • Implement changes using documented procedures that are compliant with departments policies and procedures.

Benefits

All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.


Wellness
Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.


Why work at Presbyterian?
As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.


About Presbyterian Healthcare Services
Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.


Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.


Inclusion and Diversity
Our culture is one of knowing and respecting our patients, members, and each other. We capture this in our Promise and CARES commitments.


AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.

Maximum Offer for this position is up to
USD $34.27/Hr.
Compensation Disclaimer
The compensation range for this role takes into account a wide range of factors, including but not limited to experience and training, internal equity, and other business and organizational needs.
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AA/EEO/VET/DISABLED/NMHRA. PHS is committed to ensuring a drug-free workplace.

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Associate Degree
Required Experience
0 to 1 year
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