Job Description

Typical duties may include but are not limited to:

• Coordinates and supports events, event volunteers, promotions, and communications that connect students and faculty with service-learning opportunities and the Office of Service Learning & Civic Engagement.
• Plans and assists with all events, workshops, meetings, and trainings, including but not limited to the recruitment of event volunteers, promotion of events, space reservations, and other event logistics.
• Provides opportunities for students to explore, secure, and engage in service-learning opportunities connected to their course work, major, and/or career path. Provides opportunities for faculty to learn to integrate service-learning components into their classroom course materials.
• Serves as a point of contact for all community partners connecting with FGCU specifically for the purpose of attending, supporting, and/or engaging with SLCE through events.
• Supports marketing efforts, both print and digital, through planning and execution for outreach to all students, faculty, staff, and community partners to meet SLCE event attendance goals.
• Analyzes, evaluates, and provides post-event data and recommendations as connected to stated objectives and goals after all events.
• Assists with semesterly community partner trainings and ongoing community partner recruitment efforts.
• Assists with community partner database management and management of student service-learning forms in Eagle Service Network.
• Assists with the service-learning email inbox, office phone calls, voicemails, and student walk-ins.
• Meets face to face, over the phone, and virtually with students and community partners to connect them with services and opportunities.
• Assists with classroom presentations and tabling promotions opportunities across campus.
• Monitors compliance with college and departmental policies and procedures.
• May occasionally attend community events and other local networking events as needed to assist with recruiting additional community partners.
• May hire, train, evaluate and supervise OPS staff, volunteers, and student assistants.

Other Duties:

• Performs other job-related duties as assigned.

Additional Job Description

Minimum Qualifications for Service Learning Events & Promotions Coordinator I:

• This position requires either six years of directly related full-time experience or, as an alternative, a Bachelor's degree from an accredited institution in an appropriate area of specialization and two years of full-time experience directly related to the job functions.
• Any appropriate combination of relevant education, experience, and/or certifications may be considered.
• Experience operating a personal computer and proficient with Microsoft Office (Word, Excel, and Outlook).

Minimum Qualifications for Service Learning Events & Promotions Coordinator II:

• This position requires either eight years of directly related full-time experience or, as an alternative, a Bachelor's degree from an accredited institution in an appropriate area of specialization and four years of full-time experience directly related to the job functions.
• Any appropriate combination of relevant education, experience, and/or certifications may be considered.
• Experience operating a personal computer and proficient with Microsoft Office (Word, Excel, and Outlook).

Knowledge, Skills, and Abilities:

• Knowledge of policies, procedures, and regulations pertaining to the position.
• Knowledge of or ability to learn online platforms and other University approved software such as Simplicity, Qualtrics, and Zoom.
• Skill in organizing resources and establishing priorities.
• Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Strong interpersonal skills and ability to work effectively in a team environment.
• Strong organizational skills and an ability to prioritize and complete simultaneous projects within deadlines.
• Ability to establish and maintain a good rapport with university faculty, staff, students, and the general public.
• Advanced verbal and written communication skills and the ability to present effectively to small and large groups.
• Ability to understand, interpret, apply, and explain personnel policies and procedures.
• Ability to manage and coordinate assignments to meet deadlines.
• Ability to work successfully as both a member of a team and independently with minimal supervision.
• Ability to provide professional customer service.
• Ability to take initiative to plan, organize, coordinate and perform work in various situations when numerous and diverse demands are involved.
• Ability to thrive in an organization that values the diversity of its student body and workforce and actively promotes an equitable environment.

Applicants will be evaluated for roles as either Service Learning Events & Promotions Coordinator Level I or Service Learning Events & Promotions Coordinator Level II based on their qualifications.

Service Learning Events & Promotions Coordinator I Pay Grade: 14

Service Learning Events & Promotions Coordinator II Pay Grade: 15