Senior Technology Production Services Support(FX Trading)

Bring your ideas. Make history.
BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the bank of banks - 97% of the worlds top banks work with us as we lead and serve our customers into the new era of digital.

With over 238 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, were approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what #LifeAtBNYMellon is all about.

Were seeking a future team member in the role of Senior Technology Production Services Support (FX Trading) to join our Markets Technology Production Services team. This role is located in New York, NY United States.

In this role, youll make an impact in the following ways:

• Work closely with the Foreign Exchange Trading businesses and technology development teams to administer and support trading BNYM applications and workflows across all FX products, Spot, Forward and NDFs.
• Build, manage and cultivate relationships with all internal and external trading technology stakeholders and departments, including, front office sales and trading, middle office and operations, compliance as well as external technology providers to the firm.
• Learn and improve critical business functions through the use and support of FX trading technology developed and deployed at the firm along the market making workflow, including, securities pricing, offerings, trade execution, trade capture and straight through processing to downstream systems.
• Investigate, manage and drive solutions to technological issues for our business partners to provide top tier service, timely restoration and response times for our partners.
• Manage and provide production oversight and control functions to improve stability and awareness of all changes to the trading technology environment.
• Learn and participate in the development, deployment and utilization of various monitoring systems to improve issue visibility and provide proactive high quality support.
• Work and collaborate as part of a dynamic and fast paced global team to support an international business across all three major regions including New York, London and Singapore.
• Support daily technology workflows through batch monitoring, client and user onboarding and administration of FX technology applications.
• Support and monitor daily business critical batch processes to ensure quality and delivery.

To be successful in this role, were seeking the following:

• Bachelor's degree in computer science or a related discipline, or equivalent work experience required; advanced degree is beneficial10-12 years of diverse experience in multiple areas of information technology required; experience in the securities or financial services industry is a plus.
• Experience in common front office trading platforms such as FX All, Refinitiv, FlexTrade, SmartTrade, EBS, Bloomberg, or equivalent proprietary trading technology.
• Understanding of RFQ OTC product offering workflows.
• FX and or Fixed Income asset class product knowledge and understanding, including, Foreign Exchange Spot, Outrights, NDFs, Forwards, Corporate Bonds, Municipal Bonds, Rates and Rates Derivatives, Mortgages, Commercial Paper, Certificates of Deposit, Futures and Equities.
• Possess good organizational skills and a keen attention to detail to anticipate any potential issues.
• High sense of urgency as it pertains to business needs, ability to multitask and work in a high input environment.
• Experience and participation in Disaster Recovery exercises.
• Experience in providing support for different technologies and platforms (Windows, Linux, Cloud, Rest Service, Webservice, MQs, Kafka etc ).
• Experience in Automation improvements (Scripting, DevOps).
• Good technical knowledge in supporting Java, .Net, Unix Shell script, Datawarehouse based applications.
• Good knowledge and working experience on automation/monitoring tools like Ansible, Selenium, Moogsoft, Thousandeye, Prometheus, etc.,
• Strong hands-on experience in UNIX and Scripting knowledge (python, shell).
• Working knowledge of SQL Databases & basic network configuration.
• Batch Monitoring & Job scheduling tools like ESP, Autosys & Control M.
• Good working experience in setting up and using monitoring tools (App D, Splunk, MoogSoft).
• Willingness to work in shifts and weekends on a rotational basis.

At BNY Mellon, our inclusive culture speaks for itself. Heres a few of our awards:

• Fortune Worlds Most Admired Companies & Top 20 for Diversity and Inclusion
• Bloombergs Gender Equality Index (GEI)
• Human Rights Campaign Foundation, 100% score Corporate Equality Index
• Best Places to Work for Disability Inclusion, Disability: IN 100% score
• 100 Best Workplaces for Innovators, Fast Company
• CDPs Climate Change A List

Our Benefits:

BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your lifes journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter.

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

BNY Mellon assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $81,000 and $165,000 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNYM total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.
This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance, and market factors.