City Experiences is seeking a Deckhand for our Puerto Rico Ferry operation in Ceiba.

About You:

This person will be adaptable, dynamic, and embody City Experiences' RESPECT Service System.

About the Opportunity:

The Deckhand monitors deck areas onboard the vessel, as well as passengers and vehicles, to ensure safety during ferry operation and/or special events. The Deckhand handles lines and rigging to launch or dock the boat and performs custodial and/or general maintenance tasks as directed. The Deckhand provides a high level of customer service to all guests.

Essential Duties & Responsibilities:

• Safety First - Safety shall remain the highest priority at all times. Be an active advocate of, and participant in, the HMS Safety Culture.
• Remain true to and champion the Company's RESPECT Core Values and Code of Conduct.
• Consider reliability and efficiency with regard to Company operations.
• Monitor passenger & crewmember safety issues on the vessel. Ensure that safety equipment is utilized, and appropriate guidelines are followed for all tasks involving physical risk or hazardous materials
• Participate in meetings, training, drills, and safety audits as required by USCG & company policy
• Develop understanding of all phases of shipboard safety procedures and knowledge of location and use of all firefighting and safety equipment (i.e.., fire extinguishers, fire stations, life preservers, work vest, life floats, and rescue boat)
• Use proper Personal Protective Equipment (PPE).
• Handle and dispose of all chemicals and other types of hazardous or caustic materials in compliance with Safety Data Sheets (SDSs) (as required).
• Report safety related concerns.
• Handle mooring lines to dock or undock the vessel.
• Responsible for getting underway, mooring, anchoring, handling lines, and bridge operations in all weather conditions.
• Perform lookout duties while underway, including watching for other vessels and monitoring the waterway for potential unsafe conditions.
• Assist in boarding and disembarking of passengers and vehicles.
• Assist with filling water, bunkering fuel, connecting, and disconnecting shore power as directed.
• Perform cleaning and custodial tasks of the vessels and property, including maintenance and construction tasks as assigned and minor engineering repairs and rounds as directed.
• Seek the highest levels of quality and professionalism.
• Work to achieve the highest levels of performance and productivity.
• Assist with training of crew as directed.
• Seek continuous improvement.
• Comply with rules and regulations contained in the crew handbook and as directed by supervisor including, but not limited to:
• Report to work on time and ready for duty.
• Depart the vessel(s) only when properly relieved.
• Ensure that the proper uniform is worn, and grooming standards are met.
• Complete required administrative forms clearly and accurately.
• Understand and comply with the Safety Management System (SMS).
• Understand and comply with Ship Instructions (SIs).
• Maintain Crew Qualification binder.
• Collaborate with other HMS personnel to remain attentive to regulatory requirements and alert to regulatory changes.
• Assist the Captain in ensuring compliance with all applicable local, state, and federal safety and environmental regulations.
• Assist the Captain in ensuring vessel is in an inspection-ready condition at all times.
• Present professional level of customer service and appearance to all clients, both internal and external.
• Report safety, operational, and environmental issues to the vessel Captain immediately.
• Additional Job Duties as assigned.

Requirements & Qualifications:

• HS Diploma
• Valid Transportation Worker Identification Credential (TWIC Card), and/or ability to obtain and maintain
• Valid First Aid/CPR Certification, and/or ability to obtain and maintain
• Valid Driver's License
• Copy of DD214, if Veteran status
• Excellent customer service skills
• Ability to effectively interact with the passengers, guests, and fellow employees.
• Ability to work in fast-paced, quickly changing environment
• Basic computer skills with Microsoft Office familiarity
• Minimum six (6) months customer service experience preferred
• Previous marine experience or watch standing experience preferred
• One (1) year experience as Deckhand onboard vessels; passenger vessel experience preferred
• Must be at least 18 years of age.
• Submit to and pass alcohol and drug tests as mandated by the USCG including but not limited to pre-employment, random, reasonable suspicion, and post-accident/incident testing.

About Us:

City Experiences' passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you're an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.

The RESPECT Service System embodies City Experiences' mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

The Company is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and harassment against any applicants or employees based upon their race, color, religion, national origin, sex, age, sexual orientation, gender identity or expression, mental or physical disability, status as a protected veteran, or other characteristics prohibited by applicable law.

Additionally, we encourage all qualified applicants including those with past arrest or conviction records to apply. The Company participates in the E-Verify program in certain locations.

Salary Range $15 per hour