This position reports to Director of Development Operations.

Location: Hybrid position requires one day per week to be on-site at the Boulder, Colorado office.

Key Responsibilities

Gift Processing and Acknowledgement

• Gift Processing - Process pledges, gifts, pledge-receivables, and grant payments, including accurate and timely data entry and document upload in Salesforce.

• Deliver high quality support to the team with real-time communication to Relationship Managers when we receive payments or new information from donors

• Process and send acknowledgement letters, year-end gift statements and other donor commucations (via mail or email) in a timely manner

• Donor Data Management - update donor records from available information through research, donor communication, including returned mail and online communications.All gifts are properly attributed to the donor with updated contact info if provided, or researched if no info was provided.

• Identify improvements and efficiencies to the gift processing and acknowledgement flow, while maintaining excellence in donor experience

• Run new or updated DonorSearch profiles weekly and validate information in DonorSearch for donors with 5-figure potential, weekly.

Procurement Management for the Development Team

• Submit all requests to Procurement for new suppliers on behalf of the team.

• Manage new contracts from creation to approval and PO creation.

• Prepare contract renewals well in advance of expiration date or NTE amount reached.

• Submit all invoices for the Development team in time to be approved and paid by the due date.

Data Quality and Database Management

• Be committed to outstanding data quality in our Salesforce database.

• Become an expert database user and prepare Salesforce reports and listviews, build dashboards, and manage opportunities, revenue and cash flow.

• Flag upcoming and past revenue and cash flow to be corrected by the first week of the month.

• Maintain and improve all donor data, contact information and more in SalesForce database.

• Providedatabaseadministrative support for fundraising, campaign, gift acknowledgment, and donor recognition programs.

• Conducts routine data cleanup processes including merging accounts, converting leads, updating addresses.

Donor Communications

• Manage and respond to inbound inquiries (phone/email) from donors and prospects (or route to the Relationship Manager) within one business day and route program-related inquiries to the appropriate team

• Follow up with donors regarding gifts as needed

• Support the team with projects such as mailing materials to donors or distributing holiday cards to Relationship Managers

Data and Event Projects

• Assist with event administration as needed

• Update contacts to the appropriate account when auto-created through our email logging tool

• Other ad hoc data projects

Other Duties as Assigned

• As a member of the Development team in a fast-paced and growing nonprofit, we are dedicated to serving as an unrivaled team, helping across all areas as needed.

Technical and Tools Knowledge

• Experience working in Salesforce a plus but working knowledge of a customer service database or other donor database required.

• Experience handling high level customer service needs and sensitive information.

• Proven attention to detail in data and databases, while also working with efficiency and efficacy.

• Understands the power of accurate, complete and detailed data in informing good decision-making.Excellent knowledge of software including Salesforce, Office 365, SharePoint, OneDrive, Excel, Word, Power Point and Macintosh, including word merges, printing, and other tasks.

• Adept at Excel reporting functions, including pivot tables.

• Communicates clearly andeffectively verbally and in writing and has superior listening skills. Interacts with others in a professional manner.

• Identifies ways to better use technology to meet needs and enjoys continually building on their knowledge and expertise by implementing best practices in data entry and management.

Minimum Qualifications

• Bachelor's degree from an accredited college or university or equivalent work experience.

• Four years of experience working in a data support role

Additional Qualifications:

• Ability to work independently and manage several responsibilities at a time while ensuring accuracy and attention to detail

• Ability to maintain professionalism and strict confidentiality at all times

• Excellent interpersonal and customer-service orientated communication skillsvia phone and email

• Ability to continually develop skills related to use of rapidly changing technology and communications best practices

• Passion for data integrity and hunger for connecting the dots

• Demonstrated ability to appropriately communicate sensitive information and judge how and with whom information should be shared

• Dependable and can be counted on to assist with projects outside areas of primary responsibility.

• Flexible and has the ability to handle unanticipated changes to schedules, plans and workloads; approaches difficult situations with a positive attitude.

Preferred Qualifications:

• Experience working for a geographically dispersed organization

• Experience working for a nonprofit

• Experience working with fundraising or CRM software, especially Salesforce

• Proficiency in Microsoft Outlook, Calendar functions,Sharepoint, OneDrive, Excel,Powerpoint, Word

Compensation

RMI compensates based on the level and requirements of the role. Compensation within our ranges may also be determined by your education, experience, knowledge, skills, and abilities, as required by the role, as well as internal equity and alignment with market data. The hourly range for this position is $25.98 to $32.00 per hour. You would also have an additional 5% bonus target!

Benefits

We offer a comprehensive benefits package including:

• Medical, dental, vision insurance

• 403b retirement options (5% match immediately)

• Life, AD&D, short-term and long-term disability

• Professional and personal development (including LinkedIn Learning access)

• Generous paid time off

• Parental leave

• Commuter and wellness benefits

• Casual work environment

Diversity

Increasing the diversity of thought, perspectives, ideas and opinions within RMI is a critical change element supporting our long-term sustainability and mission to build a clean, prosperous, and secure energy future.

We strive for a level of diversity that reflects the communities we serve. Achieving this-regardless of ability, race, ethnicity, ancestry, age, gender, sexual orientation, religion, veteran status, socioeconomic class, educational attainment or other social identities-is critical to the success of eachRMIerand collectively as an organization. This ensures that we:

• Have the different array of thinking that comes from diverse backgrounds and cultures, enabling us to solve some of the world's greatest challenges.

• Strive for a culture of inclusion and belonging by treating others with dignity, respect and appreciation enabling them to feel welcomed, supported and valued.

• Effectively connect, communicate and build long-lasting relationships with decision makers, stakeholders and constituents within diverse communities.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.