• Provide total coordination and oversight of all PM contract management activities
• Assists in the scheduling of work with Dispatch and Harrisburg Service Manager
• Coordinates with operations team on recommendations for addition/reduction of work force based on seasonal & workload needs
• Attend regular meetings with the Building Services operations and sales teams for contract turnover to assess progress from start to completion
• Exercise turnover and preplanning activities per Company procedures
• Ensure contracts are executed in accordance with our corporate safety program
• Work in daily coordination with our Service Accounting team from turnover to system entry and customer A/R follow up if necessary
• Provide accurate cost reporting and forecasting PM Contract project status on a monthly and quarterly basis
• Demonstrate good leadership and communications to all
• Provide quality customer service and follow-up to customers as needed
• Interface with customers at all levels and coordinate the status of upcoming PM contracts
• Coordinate ordering & delivery of PM materials (air filters, belts, etc.) upon receipt of turnover information from Sales
• Coordinate PM close-out documentation effort from service technicians to client as well as a client including customer-satisfaction communication
• Other duties as assigned

• 1-3 years of experience with Maintenance Agreements/Contracts, including cost analysis
• Prior experience in either HVAC &/or Commercial/Industrial Service Industries required
• Strong knowledge or background in the HVAC industry a plus
• Ability to effectively communicate, both verbally and in writing with various departments of the company, as well as clients and subcontractors
• Good organizational, analytical and problem-solving ability
• Detail oriented with the ability to multi-task
• Energetic with a high sense of urgency
• Strong computer skills (Excel, Word, Project).

This is a full time position