POSITION SUMMARY: Provides case management for a group of individuals served in our Work Center. Duties include acting as a liaison with families, agencies, and Elwyn personnel and participating as a team member to advocate for the individual and secure needed services.

DUTIES AND RESPONSIBILITIES:

• Complete required documentation including but not limited to monthly reports, quarterly reports, annual assessments, and incident reports and maintain individual records for the program as well as for support coordinators as per program regulations
• Communicates with team members, agencies and community members on behalf of the individual in order to meet his/her needs and regulatory requirements
• Initiate contact with the support coordinator when needed to schedule an Individual Support Plan (ISP) meeting
• Participate in the development of the ISP including annual updates and revisions providing content input for accuracy and reporting content discrepancy to the Supports Coordinator (SC) or plan lead, and plan team members as applicable
• Review the ISP with the individual to ensure understanding and documenting the review
• Review ISP with direct care staff to ensure understanding and that goals are being implemented correctly
• Provide informal counseling to individuals as needed concerning workplace issues
• Provide training to individuals and Elwyn staff members on required topics including but not limited to career path development, conflict resolution, how to handle workplace issues, self-advocacy, and work behaviors
• Provide back-up for other program staff as needed
• Participate in emergency response situations in accordance with established program protocol
• Perform other duties as assigned

EDUCATION/EXPERIENCE/SKILLS REQUIREMENTS:

• Requires one of the following sets of education and experience:
  • A master's degree or above in Special Education, Psychology, Public Health, Rehabilitation, Social Work, Speech Pathology, Audiology, Occupational Therapy, Therapeutic Recreation or other human services field from an accredited college or university and 1 year of work experience working directly with persons with disabilities
  • A bachelor's degree in Special Education, Psychology, Public Health, Rehabilitation, Social Work, Speech Pathology, Audiology, Occupational Therapy, Therapeutic Recreation or other human services field from an accredited college or university and 2 years of work experience working directly with persons with disabilities
  • An associate's degree or 60 credit hours in Special Education, Psychology, Public Health, Rehabilitation, Social Work, Speech Pathology, Audiology, Occupational Therapy, Therapeutic Recreation or other human services field from an accredited college or university and 4 years of work experience working directly with persons with disabilities
• Case management skills preferred
• Excellent time management skills a must
• Knowledge of the program regulations (i.e. 2380 and 2390) preferred
• Demonstrated ability to work effectively as part of a team
• Ability to perform CPR and crisis intervention techniques in accordance with agency trained protocol preferred
• Must possess excellent customer interaction, collaboration, presentation, and written and verbal communication skills
• Demonstrated intermediate experience with Microsoft Office applications, including Word, Excel, and Outlook.
• Must have current, valid driver's license in state of residence, three (3) years driving experience, and acceptable driving record