May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

• Knowledge of advising or community college advising practices
• Knowledge of faculty advising
• Knowledge of research and trends in advising knowledge of career development
• Knowledge and understanding of the specific needs of underserved populations
• Knowledge of student barriers and current evidence-based solutions
• Knowledge of and experience in the college setting
• Knowledge of adult learning theory and training practices Knowledge and understanding of the specific needs of underserved populations and a commitment to supporting advisors working with Virginia's diverse population.

• Skill in using web-based technology such Zoom, Google Workspace, and Microsoft Office products.
• Skill in customer service, including the ability to effectively follow up and follow through

• Ability to handle multiple, complex tasks simultaneously
• Ability to set goals and meet deadlines in a timely fashion
• Ability to work effectively independently and in a team environment
• Ability to communicate orally and in writing to a variety of stakeholders
• Ability to analyze data and make recommendations for continuous improvement
• Ability to design and deliver training, guidance, and technical assistance to diverse audiences through a variety of methods
• Ability to operate, set up, and troubleshoot various AV equipment including laptops, projectors, and printers
• Willingness and ability to travel for onsite support of professional development conferences/meetings/trainings

• Education, experience and/or coursework equivalent to a bachelor's or master's degree in advising, especially academic advising
• Knowledge of student barriers and current evidence-based solutions
• Experience working with diverse individuals and groups
• Strong interpersonal skills and effective problem-solving skills
• Excellent customer service skills, including the ability to effectively follow up and follow through
• Demonstrated ability to communicate effectively, both orally and in writing and work effectively with multi-cultural populations that support diversity, cultural understanding and inclusion
• Demonstrated ability to prioritize and manage multiple tasks; work in a demanding, fast-paced environment with changing priorities; and adhere to required timelines meeting work priorities and objectives
• Demonstrated proficiency using Office 365, Google Workspace, Zoom, Teams, and Canvas
• Demonstrated ability to work independently and in a team environment
• Desire to learn and grow as a professional

• Personal Attributes: Strong commitment to ethics; self-motivated with a desire to adapt to changing HR environment
• Personal Management: Proactive in evaluating and solving problems; effectively organizes work and projects to meet objectives and deadlines; encourages teamwork and cooperation; establishes effective working relationships with the System Office management and other human resources team members.
• Functional: Demonstrates a desire to stay current on industry practices and maintain continued growth and improvement of requirements of the position; continuous emphasis on improving service and value.
• Communication: Effective communicator creating and communicating clear information; anticipates needs of others; develops effective means to convey oral and written thoughts; effectively manages conflict; uses tact when dealing with uncooperative and sensitive individuals.

The selected candidate's offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth's Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/

The Virginia Community College System, anEEOemployer, welcomes applications from people of all backgrounds and recognizes the benefits of a diverse workforce. Therefore, theVCCSis committed to providing a work environment free of discrimination and harassment. Employment decisions are based on business needs, job requirements and individual qualifications. We prohibit discrimination and harassment on the basis of race, color, religion, sex, national origin, age, sexual orientation, mental or physical disabilities, political affiliation, veteran status, gender identity, or other non-merit factors.

TheVCCSis anEOEand Affirmative Action Employer. In compliance with the Americans with Disabilities Acts (ADA and ADAAA), VCCS will provide, if requested, reasonable accommodation to applicants in need of access to the application, interviewing and selection processes.

VCCSuses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.