Director, New Shepard Operations
Seattle, WA 
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Posted 4 days ago
Job Description

At Blue Origin, we envision millions of people living and working in space for the benefit of Earth. We're working to develop reusable, safe, and low-cost space vehicles and systems within a culture of safety, collaboration, and inclusion. Join our diverse team of problem solvers as we add new chapters to the history of spaceflight!

This role is part of the New Shepard program. New Shepard is a reusable suborbital rocket system designed to take astronauts and research payloads past the Karman line - the internationally recognized boundary of space. Through operational reusability, New Shepard supports our mission of lowering the cost of access to space.

As part of a hardworking team of passionate, diverse, and accomplished experts, you will lead all aspects of the Operations, Training, Mission Managers, and Payload Teams. The Operations Team executes safe, reliable and efficient launch and recovery operations and owns development and management of Operations products. The Training Team develops, coordinates, and delivers Operations and Maintenance Team training, leads training systems, and executes the Launch Crew qualification and currency program. Mission Managers conduct Mission Scope Reviews, help run Mission Logistics, and build the mission integrated schedule. The Payloads Team handles payload customer interactions, payload integration and flight support, and post flight closeout efforts. You will collaborate across teams to understand and overcome logistics, training, qualification, budget, and resource challenges to deliver mission ready personnel and products. Through continuous improvement efforts, we identify and execute projects that provide efficiency improvements and directly lower the cost to access space! The job may be based in Kent, WA or in Van Horn, TX with routine (25%- 50%) travel to the alternate location. Additional operations responsibilities may be assigned depending on individual experience and qualifications. This position will directly impact the history of space exploration and will require your dedicated commitment and detailed attention towards safe and repeatable spaceflight.

Responsibilities include but are not limited to:

  • Lead and mentor managers and employees to maintain and mature effective Mission Planning, Training and Operations teams.
  • Lead periodic reviews of team progress including tracking and leading Technical Performance Metrics and other key performance indicators.
  • Lead reporting of program execution including scope, budget, risks, schedule, resource allocation, critical path, and challenges.
  • Implement methods to measure, analyze, and proactively improve Operations, Training, and Mission Planning performance.
  • Supervise and monitor launch crew readiness for flight.
  • Establish, maintain, and monitor needed support from functional support organizations to ensure the success of NSOM Operations, Training, and Mission Managers.
  • Administration of Operations and Training budgets to include tracking actual costs, performing variance analysis, and estimating future costs.
  • Responsible for achieving per flight cost targets and annual fixed expense budget.
  • Inform development of, and then implement, the plan to transition the Operations organization and its processes to increased New Shepard launch cadence.

Minimum Qualifications:

  • Minimum of a B.S. degree in engineering or equivalent experience
  • 15+ years' experience in operations field with at least 5 years in a demanding operational environment
  • Strong coordination and project management skills. Ability to follow, lead and prioritize multiple tasks and jobs.
  • Experience in a variety of project and program management functions, to include technical, schedules, budget, and resources.
  • Experience leading and managing both large and small teams assigned to fast-paced and sophisticated projects.
  • Leadership, management, and mentoring experience.
  • Strong written and verbal communication skills.
  • Experience with a variety of management and planning software tools.
  • Ability to build strong working relationships up, down, and across the organization and Business Units.
  • Ability to support frequent travel (up to 50%) as needed.
  • Previous experience leading an operations and training team in the field.
  • Ability to earn trust, maintain positive and professional relationships, and support our culture of inclusion in a heavily matrixed organizational structure.

Preferred Qualifications:

  • PMP Certification or equivalent level of experience in project management
  • Experience with human spaceflight
  • Experience with Primavera (P6), CREO, Windchill
  • Prior personnel or functional manager experience
  • Aerospace, space launch, military or commercial aviation, or heavy industrial equipment operational leadership experience preferred.
  • Experience leading teams to apply limited resources to the maximum benefit.

Compensation range for on site WA applicants is $185,094-$259,131

Other site ranges may differ

Inclusivity Statement

Don't meet all desired requirements? Studies have shown that some people are less likely to apply to jobs unless they meet every single desired qualification. At Blue Origin, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every desired qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Export Control Regulations

Applicants for employment at Blue Origin must be a U.S. citizen or national, U.S. permanent resident (i.e. current Green Card holder), or lawfully admitted into the U.S.as a refugee or granted asylum.

Benefits

Benefits include: Medical, dental, vision, basic and supplemental life insurance, paid parental leave, short and long-term disability, 401(k) with a company match of up to 5%, and an Education Support Program.

Paid Time Off: Up to four (4) weeks per year based on weekly scheduled hours, and up to 14 company-paid holidays.

Discretionary bonus: Bonuses are designed to reward individual contributions as well as allow employees to share in company results.

Eligibility for benefits varies by role type, please check with your recruiter for a comprehensive list of the benefits available for this role.

Equal Employment Opportunity

Blue Origin is proud to be an Equal Opportunity/Affirmative Action Employer and is committed to attracting, retaining, and developing a highly qualified, diverse, and dedicated work force. Blue Origin hires and promotes people on the basis of their qualifications, performance, and abilities. We support the establishment and maintenance of a workplace that fosters trust, equality, and teamwork, in which all employees recognize and appreciate the diversity of individual team members. We provide all qualified applicants for employment and employees with equal opportunities for hire, promotion, and other terms and conditions of employment, regardless of their race, color, religion, gender, sexual orientation, gender identity, national origin/ethnicity, age, physical or mental disability, genetic factors, military/veteran status, or any other status or characteristic protected by federal, state, and/or local law. Blue Origin will consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state, and local laws, including the Washington Fair Chance Act, the California Fair Chance Act, the Los Angeles Fair Chance in Hiring Ordinance, and other applicable laws. For more information on "EEO Is the Law," please see here.

Affirmative Action and Disability Accommodation

Applicants wishing to receive information on Blue Origin's Affirmative Action Plans, or applicants requiring a reasonable accommodation in order to participate in the application and/or interview process, please contact us atEEOCompliance@blueorigin.com.

California Applicant Privacy Notice

If you are a California resident, please reference the CA Applicant Privacy Notice here.


ITAR Requirements

To conform to U.S. Government commercial space technology export regulations, including the International Traffic in Arms Regulations (ITAR), 8 U.S.C. § 1324b(a)(3), applicants for employment at Blue Origin must be a U.S. citizen or national, lawfully admitted for permanent residence into the U.S. (i.e. current green card holder), or lawfully admitted as a refugee or granted asylum under 8 U.S.C. § 1157-1158. Learn more about the ITAR here.

Equal Employment Opportunity
Blue Origin is proud to be an Equal Opportunity/Affirmative Action Employer and is committed to attracting, retaining, and developing a highly qualified, diverse, and dedicated work force. Blue Origin hires and promotes people on the basis of their qualifications, performance, and abilities. We support the establishment and maintenance of a workplace that fosters trust, equality, and teamwork, in which all employees recognize and appreciate the diversity of individual team members. We provide all qualified applicants for employment and employees with equal opportunities for hire, promotion, and other terms and conditions of employment, regardless of their race, color, religion, gender, sexual orientation, gender identity, national origin/ethnicity, age, physical or mental disability, genetic factors, military/veteran status, or any other status or characteristic protected by federal, state, and/or local law. Blue Origin will consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state, and local laws. For more information on “EEO Is the Law,” please see here and here.

Affirmative Action and Disability Accommodation
Applicants wishing to view a copy of Blue Origin’s Affirmative Action Plans, or applicants requiring a reasonable accommodation in order to participate in the application and/or interview process, please contact us at EEOCompliance@blueorigin.com.


 

Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
15+ years
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