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Inside the Role
This position is for Daimler Coaches North America. Preferred location is New Jersey, however the candidate can be located anywhere in the territory which includes CT, DE, ME, MD, MA, NH, NJ, NY, PA, RI, VT, VA and WV.Visit customers Service Partners in the assigned territory regularly.
Advise and support customers and service partners in the assigned area for all service and maintenance topics. Help with and preform troubleshooting on customer coaches. Help with and perform repairs on customer coaches. Write damage reports on customer complaints. Develop and test repair solutions under supervision of the Product Support Manager. Check customer fleet for open campaigns and recalls before visit and get those open campaigns and recalls done. Document all repairs/campaigns and recalls with the appropriate forms as well as the hours (work and travel) in a timely manner.
We Take Care of Our Team
This position offers:
Starting pay of $20.00/hr. up to top pay of $35.00/hr.*
Benefits include: 401k (includes up to 8% match and non-elective contribution), full coverage benefit plan options, starting at 4 weeks paid vacation, 15 calendar holidays, paid sick/disability leave (including sick days), 8 weeks paid paternal leave, employee assistance program; comprehensive health and wellness programs, and tuition assistance.
What You Drive at DCNA
Plan customer and service partner visits in collaboration with the Product Support Manager.
Advice and support customers and service partners in an assigned area for all service and maintenance topics.
Help with and perform troubleshooting (with Daimler Trucks Diagnostics System) on customer coaches. Help with and perform repairs on customer coaches. Write damage reports on customer complaints.
Develop and test repair solutions under the supervision of the Product Support Manager.
Check customer fleet for open campaigns and recalls before visit and get those open campaigns and recalls done.
Document all repairs/campaigns and recalls with the appropriate forms as well as the hours (work and travel) in a timely manner.
Help Customers and Service Partners with questions to BusDoc documentation.
Knowledge You Should Bring
High School Diploma AND 5 years' experience in workshop setting
Ability to understand and to explain complex technical product in detail
Exceptional Candidates Might Have
2 years coach/bus experience
Must have own, basic hand tools
Basic computer skills
Ability to read and understand technical documents and electrical schematics
High level of personal and professional integrity, honesty, and accountability.
CDL with P endorsement a plus (can be obtained during employment with DCNA)
Relocation assistance will be provided to selected candidate if living outside the job location.
Where We Work
This position is open to applicants who can work in (or relocate to) the following location(s)-
PDC BridgeportYOU MAKE US - YOU MAKE THE DIFFERENCE
People are what makes us - everyone makes the difference at Daimler Truck. As one global team, we drive success: from conventional powertrains to the future of sustainable transportation. We build to solve. Constantly pursuing our goals. Our culture. Our daily life.
It's your impact that makes the difference. Only together, will we achieve more sustainable transportation, reduce our carbon footprint, increase safety on and off the track, develop smarter technology and financial solutions. All essential, to fulfill our purpose for all who keep the world moving. That's why we rely on each other. We start with listening to your insights, thoughts, and ideas.
Let's unleash our collective potential to build our future, progress together and lead with the long view. Because everything you do has an impact. It matters. This is what we call impact Culture.
Schedule Type:
RemoteAt Daimler Truck North America, we recognize our world is changing faster than ever before. By listening to the needs of today, we're building to solve with cutting-edge solutions in sustainability and future driving technology across electric, hydrogen and autonomous. These solutions, backed by years of innovative success and achievement, continue DTNA's legacy as the undisputed industry leader. Our evolving brand portfolio is second to none, including Freightliner Trucks, Western Star, Demand Detroit, Thomas Built Buses, Freightliner Custom Chassis, and Financial Services. Together, we work as one team towards our envisioned future - building a cleaner, safer and more efficient tomorrow for all.
That is what we are working toward - for all who keep the world moving.
Additional Information
- This position is not open for Visa sponsorship or to existing Visa holders
- Applicants must be legally authorized to work permanently in the country the position is located in at the time of application
- Final candidate must successfully complete a criminal background check
- Final candidate may be required to successfully complete a pre-employment drug screen
- Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions
- EEO/Minorities/Females/Disabled/Veterans
Daimler Truck North America is committed to employing a diverse workforce and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status.
For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at 503-745-8982 or toll free 800-206-3369. For TTY/TDD enabled call 503-745-2137 or toll free 866-355-6935.