Manager, Consumer Insights - Global Disruptive Innovation (Chicago or Toronto)
Chicago, IL 
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Job Description
Job Description

As a key strategic business partner and consumer insights subject matter expert for the Global Disruptive Innovation team, you will have the opportunity to directly impact growth for our global brand portfolio. This person will lead the consumer and marketplace learning agenda across brands and channels to identify innovation opportunities rooted in consumer behavior that drive top and bottom-line growth for Kraft Heinz and retail partners.

This role requires a person who can be:
  • Strategic: Be a strategic business partner to the marketing team and a key agent for organizational change. Demonstrate understanding of the consumer, research methodologies/techniques, standard processes, and experience to drive the business forward.

  • Influential: Influence the organization and work seamlessly with cross-functional teams. Engage with senior management and present insights to senior executive leaders.

  • Impactful: Influence "so-what's" by making concrete recommendations routed in deep understanding of marketing, business, and consumer. Robust communication and interpersonal skills collect disparate pieces of data together into a cohesive and compelling story.

  • An Owner: Independent leader with the ability to get your dig into the details and craft a function against a blank slate without buying pre-packaged solutions or methodologies.

  • Collaborative: Ability to build and maintain partnerships within agile pods and within functions across the organization.

  • Flexible: Be flexible and creative to adjust to changing priorities and business challenges. Ability to thrive in ambiguity, while showing strong drive for results and adaptability.

  • Self-Starter: Ability to demonstrate a high degree of independence, resiliency, leadership/ownership, with limited oversight.

Essential Functions & Responsibilities
  • Strategic insight leadership for Global Disruptive Innovation initiatives.

  • Leverage in-depth knowledge of consumer and culinary trends, competition, and consumer and shopper behavior to ideate and encourage growth strategies.

  • Develop and lead agile research plans for new products using risk-based approaches and forward-thinking methods across whitespace identification, opportunity assessment, innovation forecasting, and innovation validation (consumer testing and/or in-market testing).

  • Identify ways to drive speed through experimentation to learn and implement all opportunities.

  • Evaluate sales impact of innovation and identify lessons learned to improve trial, velocity, and incrementally of future innovation.

  • Help develop research Best Practices for the organization.

  • Work with research vendors to provide outstanding research approaches for agility, speed, and breakthrough insights.

Expected Experience & Required Skills
  • Proven Strategic Insights/Consumer Research experience, preferably within CPG.

  • Proficient in various market research techniques, including both qualitative and quantitative methods.

  • Experience working with both primary and secondary data sources.

  • Expert knowledge of syndicated research tools (e.g. Nielsen, Circana, etc.).

  • Strong storytelling skills and ability to influence all levels of an organization.

  • Proficient with innovation and custom research methods for CPG products required.

  • Experience using syndicated services (e.g. Nielsen or IRI Scanner, Mintel, Numerator and Panel Data, Technomic, etc).

  • Strong analytical skills, including pricing and designing and implementing in-market tests.

  • Ability to lead multiple projects simultaneously.

  • Excellent communication, organization, and presentation skills (written, oral, and across Microsoft Office Suite).

Work Environment & Schedule

This is a Hybrid role with 2-3 days a week in the local office, with limited travel or visits to external locations; offices are open workspaces.

Location(s)Chicago/Aon Center, Toronto - Queen's Quay - Headquarters

Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact NATAI@kraftheinz.com .


It is the continuing policy of The Kraft Heinz Company to afford full equal employment opportunity to qualified employees and applicants, regardless of their race, color, religion, sex, national origin, age, physical or mental handicaps, military or veteran status, sexual preference, or any other protected condition or characteristic in conformity with all applicable federal, state, provincial and local laws and regulations.
Final candidates must be legally authorized to work in the United States without Company sponsorship. Exceptions requesting work visa sponsorship will be reviewed on a case to case basis.

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
Open
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