The operations supervisor will optimize the efficiency of a complex and fast-paced clinical area in the Crohn's & Colitis Center by coordinating and managing the allocation of resources and the activities of its clinic support staff including practice assistants and medical assistants.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
2. A minimum of three (3) years of direct office supervisory experience in the healthcare environment is strongly preferred.
3. Application-level software skills required, to include hospital utilized systems (electronic health record), Windows, and Microsoft Office.
4. Prior clinic experience preferred.
Excellent verbal and written skills to communicate with physicians, administrators, employees and patients.
2. Excellent organizational and analytical skills; comprehensive understanding of hospital and group policies and procedures.
3. Ability to set priorities and meet deadlines and to make independent decisions.
4. Ability to work well under pressure and handle multiple tasks in a busy office environment.
5. Ability to interact well with others, to include patients, physicians and co-workers.
6. Familiarity with automated appointment scheduling and medical billing systems.
7. Ability to use computer keyboard, copier, fax, and printers.
8. An understanding of:
a. Staffing and clinical systems
b. Patient access processes (i.e. registration)
c. Information systems