The Commerce Bank of Washington, a division of Zions Bancorporation is currently seeking the optimal candidate to fill a Treasury Management Operations Specialist position in Seattle, WA. This position is eligible for a hybrid work schedule. This individual will be responsible for ensuring a high level of client support and maintaining the back-office administration for all TM products and services. The ideal candidate will have a banking background with a working knowledge of Treasury Management products including but not limited to ACH Origination, Account Analysis, Bill Pay, Credit/Debit Cards, Remote Deposit Capture, Positive Pay, and Sweeps.

Responsibilities includes:

* Primary client support for all Treasury Managements products and service requests received via phone or email from internal and external clients. Provide technical support, implementation and training commercial clients using Treasury Management products and services via Teams or Onsite.

* Responsible for onboarding new product and maintain accurate data through various administrative database specifically designed for Treasury Management products.

* Responsible for quality control of submitted service documentations and applications.

* Responsible for reviewing of various reports that require action on a daily, monthly, or quarterly basis. Administer required reports extracted from database to senior management.

* Backup other department responsibilities to include ad-hoc projects and other duties as assigned.

* Superior problem solving, attention to detail, research, and decision-making skills

* Customer centric mindset and Professionalism

* Clear verbal and written communication skills

* Self-initiator and learn to grow

Qualifications:

* Bachelor's Degree in business, accounting, or a related field preferred. Must have at least a high school diploma

* Prior banking experience required. Full training is available for this role

* Positive team attitude with the ability to get along well with other staff members

* Excellent organizational skills: ability to prioritize, manage multi-tasks and meet frequent deadlines

* Proficient with Microsoft Office applications, including Outlook, Word, and Excel

Reports to: Treasury Management Operations Manager

Hours: Position is a full-time (40 hours) 8-5 PM, Monday through Friday excluding Banking Holidays. Overtime may be required throughout the year.

Benefits:

* Medical, Dental and Vision Insurance - START DAY ONE!

* Life and Disability Insurance, Paid Parental Leave and Adoption Assistance

* Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts

* Paid Training, 15 days of Paid Time Off (PTO). (PTO covers both sick and vacation days without distinguishing between them), 11 Paid Federal Holidays, and any applicable state holidays

* This position is eligible to earn a base salary in the range of

o Level I: $19.00 to $24.94

o Level II: $19.00 to $31.00

depending on job-related factors such as level of experience and location.

* 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience

* Mental health benefits including coaching and therapy sessions

* Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire

* Employee Ambassador preferred banking products