Department: Kellogg Public Action (PACT)
Salary/Grade: EXS/5

Job Summary:

Are you looking to grow your career in an active area of growth and innovation at a leading academic institution? Join Kellogg's Strategy and Academics (S&A) team as our Program Coordinator. Part of a four-person support team, this role will serve as the lead for Kellogg's Center and Program events and conferences, as well as the administrator of the Ford Center for Global Citizenship.

The Ford Center encourages and supports multidisciplinary approaches to understanding institutions and their social and political impact. This role will support the Center in convening academic conferences and workshops, hosting post-doctoral fellows, and providing small-project funding.

In addition to supporting the Ford Center, this role will work across Kellogg's ~20 centers and programs to ensure all events are coordinated and supported. The foci of Kellogg's centers range from research, instruction, and executive education, and many support marquee programming, conferences, and seminars related to their core mission. This role is the primary resource for center and program staff on event policy and procedures and serves as a representative on the AcES (academic events support) team. This role will partner especially closely with the Social Impact & Sustainability and Healthcare programs.

This job is great for someone who is a team player but has strong project management skills and can work independently to prioritize work and manage deadlines. The ideal candidate is comfortable managing and planning events, including preparing contracts; learning new things and working in different platforms and interfaces; and supporting faculty and staff in service of our research and teaching mission. They will demonstrate a commitment to customer service and hospitality, solid written and verbal communication skills, including website support, and creative and flexible thinking.

Specific Responsibilities:

Administration

• Manages day to day operations of the Ford Center.
• Ensures that program/project mission, values, guidelines, policies & procedures are implemented & maintained.
• Manages design and development of program databases; compiles & analyzes data; prepares reports.

Budgets & Financial

• Participates in budget preparation.
• Maintains budget & associated analysis & reports.
• Enters individual &/or summary of transactions into journals &/or general ledger or other NU enterprise system.
• Reviews; ensures approval based on alternatives regarding practice & policy; analyzes and classifies transactions in accordance with established chart or coding of accounts; creates new accounts; prepares, processes, reconciles & provides receipts (as appropriate) for transactions.
• Troubleshoots problems; performs vendor/account research as needed; obtains additional information or provides instruction & guidance by phone, US- or e- mail from customers/vendors; corrects or escalates.

Communication, Outreach & Recruitment

• Develops coordinated, consistent marketing and brand messages.
• Supports and maintains center and program websites, liaising with the web editing team as needed.
• Serves as the center and program resource on Sitecore.
• Incorporates social media and networking into program/project aspects as appropriate.
• Strengthens partnerships with external resources by defining, promoting and marketing benefits of participation and involvement to the organization.
• Reviews market trends to recommend future plans to increase revenue, participation, engagement, etc.

Evaluation

• Observes events and confrences and interacts with participants for purpose of gaining consumer insight, growing and strengthening program knowledge, and optimizing client satisfaction.
• Coordinates the collection, analysis & reporting of required information for surveys, review documents, public information documents, etc.
• Implements corrective actions required as a result of surveys or other indicators.

Events

• Coordinates programming, educational, student, alumni, workshops, meetings, etc. including speakers, agendas, etc.
• Develops plans and arranges meetings, workshops, events, etc. designed to exchange information, promote research and teaching objectives, and to build internal and external relationships within NU.
• Ensures that event details including contracts, communication, venues, presenters, travel arrangements, materials, refreshments and technology are arranged and completed in an appropriate and timely manner.
• Prepares post-event surveys and documentation to facilitate future planning.
• Serves as the primary resource for center and program staff on event policy and procedures and serves as a representative on the AcES (academic events support) team.

Faculty Support

• Arranges conference & seminar coordination, & faculty travel planning.
• Supports faculty in event and program management.

Program Development

• Manages program/project seminars, presentations, workshops, learning experiences, chat rooms, websites, social networking, etc. based on goals/objectives.
• Manages speaker selection, communication, and topic development.
• Leads program/project updates and improvements.

Strategic Planning

• Administers & maintains existing strategic plans.
• Participates with area/unit senior staff in the conceptualization, development and presentation of materials used in functional operations.

Miscellaneous

Performs other duties as assigned.

Minimum Qualifications:

• Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree; OR appropriate combination of education and experience.
• 1 year program/project administration or other relevant experience.

Target hiring range for this position will be between $56,000 - $61,000 per year. Offered salary will be determined by the applicant's education, experience, knowledge, skills and abilities, as well as internal equity and alignment with market data.

Benefits:
At Northwestern, we are proud to provide meaningful, competitive, high-quality health care plans, retirement benefits, tuition discounts and more! Visit us at https://www.northwestern.edu/hr/benefits/index.html to learn more.

Work-Life and Wellness:
Northwestern offers comprehensive programs and services to help you and your family navigate life's challenges and opportunities, and adopt and maintain healthy lifestyles.
We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at https://www.northwestern.edu/hr/benefits/work-life/index.html to learn more.

Professional Growth & Development:
Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you're interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at https://www.northwestern.edu/hr/learning/index.html to learn more.

Northwestern strongly recommends COVID-19 vaccinations and boosters for people who can obtain them as a critical tool for minimizing severe illness. More information can be found on the COVID-19 and Campus Updates webpage.

The Northwestern campus sits on the traditional homelands of the people of the Council of Three Fires, the Ojibwe, Potawatomi, and Odawa as well as the Menominee, Miami and Ho-Chunk nations. We acknowledge and honor the original people of the land upon which Northwestern University stands, and the Native people who remain on this land today.

Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply. Click for information on EEO is the Law.

#LI-AS1