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Meow Wolf opens portals of possibility. Come as you are!

We are individuals who inspire creativity in people's lives through art and exploration, so that our combined imaginations can transform the world we live in. We create immersive and interactive experiences that transport audiences into fantastic realms of story and exploration. Our Vision is to be the world's leading creative company, reimagining the paradigm of art and storytelling, to make a positive difference in the world.

We share a strong commitment to Belonging through our values of:

• Collaborative Creativity: We believe the act of creating together amplifies possibilities.

• Provocative Playfulness: We celebrate the unexpected because it is the doorway to discovery.

• Outsiders Welcome: We are all outsiders at heart, and we create space for everyone to feel like they belong.

• Authentic Compassion: We are "kind punks" - supportive to each other and standing up for what we believe in.

• Audacious Courage: We have the courage to radically reinvent ourselves to push the boundaries of art.

If this all sounds like YOU, read on....

Job Description:

Purpose: To support the Custodial Manager by leading the overall Custodial operations for the site.

Location: Denver, CO

Compensation:Compensation for candidates based in Colorado is $52,178-$70,440.

The deadline for submitting applications for this position is May 15, 2024. Meow Wolf reserves the right to extend this deadline if needed.

The Custodial Assistant Manager is responsible to supervise the essential functions and responsibilities of the Custodial team as determined by the Custodial Manager. They support and lead the operations of the Custodial Team by drafting effective schedules, including special events and peak weekend, and set tasks for Convergence Station Custodial staff. They coordinate daily tasks amongst team members, implement training programs, support the development of written SOP's, ensure safety is deeply ingrained in the work culture and other duties as assigned. The Custodial Assistant Manager reports directly to the Facilities Manager.

The Custodial Assistant Manager plays a crucial role in team organization and communication. Supporting the Custodial Manager, they are a go-to resource for all Custodial team concerns, daily needs, and scheduling concerns.As a key member of the Custodial management team, your leadership will make a profound difference to our world class guest and employee experience.

How you will do it...

* You are responsible to help revise the schedule on a weekly basis and ensure the custodial team is aware of their schedule, the task priorities, and specific needs of the site.

* Ensure that supplies are sufficiently on hand and equipment is fully functional for custodial staff to perform their duties.

* Assist with addressing call-outs/modifications to daily schedule as needed

* You will ensure that all towels and fabrics required to perform duties are cleaned and available to the custodial staff in a timely manner.

* Help train staff to provide a memorable and uniquely Meow Wolf level of service to guests

* Collaborate cross-departmentally to create and maintain a pleasant environment for guests and staff

* Maintain an orderly workspace throughout all areas of business

* Review the overall cleanliness and readiness of the site to accept the public into the exhibition. Ensure that the exhibition is cleaned to the highest standards possible to support a high quality guest and staff experience.

* Review and validate payroll for all custodial staff.

* Assist in writing year end performance evaluations of custodial staff and review those evaluations with the Custodial Manager prior to delivery of them to custodial staff.

* Make rounds to review designated work areas, assigning needed coverage, and giving special cleaning instructions and/or assignments.

* Inspect flooring, walls and doors within the overall exhibition and report back to the applicable managers on needed touch ups or repairs required.

* If required, step in when cleaning staff call out to ensure that the site is adequately cleaned.

* Support trash and recycle demands of the exhibition in line with our company's environmental concerns.

* Ensure staff are adequately aware of any job hazards in the use of chemicals by reviewing the SDS documentation and training staff on safe work practices and the use of PPE.

To be successful in this role...

* Minimum 3-5 years of experience in Custodial/ EVS/ Janitorial leadership.

* Experience training new staff members.

* Experience creating effective custodial staff schedules.

* Effective communication of responsibilities and expectations

* Direct experience supervising employees and the ability to lead, motivate, and develop teams to meet individual goals and Company objectives

* Experience using and maintaining common tools, equipment, and materials used in cleaning activities.

* Thorough knowledge of methods used in the cleaning of buildings, occupational hazards, and safety rules and regulations

* Ability to demonstrate exceptional organizational skills and an ability to multitask, prioritize, and meet deadlines in a fast-paced and team-oriented environment

* You should possess a positive attitude seeking solutions to challenges by including team feedback and suggestions in your approach

It would be nice to have....

* Adult + Child + Infant CPR, AED, and First Aid certification

* Accepts criticism and deals calmly and effectively in stressful situations.

* Bilingual, especially but not limited to English and Spanish

* Ability to thoughtfully listen to the needs and concerns of staff.

* Ability to follow and enforce safety rules.

* Ability to be flexible and adapt in a fast-paced work environment.

* Professional demeanor in a public space.

What you will bring...

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skills, minimum education, training, licensure, experience, and/ or ability required.

* Ability to read and write English.

* Ability to successfully navigate several software programs within Google Suite

* Follow written and oral instructions and pay close attention to detail.

* Ability to interpret directions on cleaning products and equipment.

* Willingness to take on challenges and responsibility.

* Prior work experience in a retail, museum, park, recreation facility, or other public space

* Experience and ability to operate general hand tools and cleaning equipment

* Listen and communicate with compassion and positivity

* Be enthusiastic about work and creating a transcendental guest experience

* Demonstrate flexibility and receptiveness to change

* Willing to work outside comfort zone to assist guests or fellow team members

* Maintain professional courtesy and behavior at all times

* A positive attitude that celebrates the work and accomplishments of the team.

* Be flexible in your availability: ability to work days, some nights and weekends as needed.

* Embrace and exemplify Meow Wolf Culture.

* Actively listen and communicate with compassion and positivity.

* Demonstrate flexibility and a receptiveness to change.

* Willing to work outside the comfort zone to assist guests or fellow team members.

* Maintain professional courtesy and behavior at all times.

* Be a "People Person" - friendly, understanding, compassionate, positive.

Work Environment and Physical Demands:

* This position operates on site and may travel to the warehouse at times.

* This is a full-time position. Schedules are based on business needs. This position requires a flexible schedule to accommodate the times the exhibit is closed to the public. Occasional evening, overnight, weekends, and holidays will be expected as job duties demand.

* Employment type: full time, 40 hours per week

* No travel is required for this position

* This job operates in an office environment as well as an immersive art exhibit in low and high levels of lighting and sound.

* This role routinely uses cleaning equipment such as mops, vacuums, and other cleaning tools and must be aware of the manner in which the art can be cleaned.

* Employees may be required to lift up to 60lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

* All employees will comply with company and OSHA standard workplace safety protocols.

* Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

* Supervisory Responsibilities include day time staff, leads that direct weekend and evening staff and the potential to cover leads as necessary.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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IMPACT: Meow Wolf is committed to our DIY roots and grassroots community support principles. To document that commitment, we converted our legal designation into a Delaware Public Benefit Corporation and have certified as a B Corporation. As a B Corp, we have a triple bottom line of supporting financial, social and environmental wellbeing in our community.

INCLUSION: Meow Wolf is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to ensuring all employees enjoy and thrive in a work environment where differences make us the vibrant, wonderful community we are! All employment decisions at Meow Wolf are based on business need, job requirements, and individual qualifications, without regard to race, color, ancestry, national origin, gender, pregnancy, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, service in the military or any other characteristic protected by federal, state or local law.

BENEFITS:

The choices we make concerning our benefits during enrollment periods are among the most important we select for ourselves and our families. As part of the total compensation package for full-time employees, Meow Wolf offers a comprehensive benefits package that includes various options to meet individual healthcare and financial needs along with many perks.

• Medical Insurance options: PPO & HSA

• Dental & Vision Insurance

• 401k Retirement Plan

• Company Paid Life Insurance Policy & Long-Term Disability Coverage

• Voluntary Short-term Disability & Critical Illness Policies

• Company Paid Employee Assistance Program

• Paid Parental Leave for 12 weeks

• Discount off Meow Wolf Gift Shop Merch

• Admission to Meow Wolf attractions for employees and guests

Please visit www.meowwolf.com/careers for more information.