Position: Restaurant Supervisor | ||||
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Job Id: 365 | ||||
# of Openings: 1 | ||||
Restaurant Supervisor - Position is Non-Exempt Reports to Director of Food & Beverage
Full-time position
WHAT'S IN IT FOR YOU
The Restaurant Supervisor reports directly to the Director of Food & Beverage, while providing some insight to the Director of Food & Beverage.It is critical the person in this position is tactical and strategic; if you only prefer to "see the forest" and not "plant the trees," then this is not a role for you. All leaders of Aparium are required to get down and dirty to unearth existing needs and personally ensure what needs to be fixed is repaired. We are a young company that is in hyper-growth, so having the ability to be a soldier is as critical as being a general.
As the Restaurant Supervisor, you will assist in leading the Restaurant, Bar and In-Room Dining Service F&B Team to execute the daily breakfast, lunch, brunch and dinner services in our restaurant. The Restaurant Supervisor is expected to lead by example while spending much of the day engaging with your associates and guests before, during, and after services. We encourage our leaders to inspire and challenge each other to be their best.
A large degree of self-motivation is needed to drive the department, while collaborating with the Culinary Team to execute your restaurant concept at a high level. As a leader within Aparium Hotel Group, you will work with a phenomenal group of peers who insist that you are collaborative, humble, experienced, and open-minded - no egos are allowed.
The Restaurant Supervisor will maintain and execute the Standards of Service for the Restaurant, assuring success for the member and guest experience.
Uphold and model the company's principles of People, Place and Character; and ensure your team also models the way our values drive collaboration, intuition and translocal hospitality
Actively assist in recruitment, training, scheduling, supervising, coaching, and motivation of all Restaurant, Bar and In-Room Dining Service F&B Team associates in order to create an environment that nurtures ideas and develops future talent for succession planning in the Restaurant program
Ensure timely set-up of the dining room and adhere to F&B standards and guest requests through active communication with the F&B Department. Responsible for maintaining a strong guest and VIP relationship and ensuring all requests are communicated to staff
Work with the F&B team to effectively communicate all requests
Assist in managing inventory, control breakage/loss reduction of china, glass and silver related to restaurant services. Inspect and oversee the cleanliness and maintenance of all restaurant space, public areas, and service areas
Assists in Membership events as needed
Maintain regular communication with the Membership team and F&B Management team to provide updates, discuss plans, communicate needs, and align on priorities, understanding that flexibility with your responsibilities is paramount to support a successful operation
Collaborate effectively with all hotel departments including Sales, Culinary, Food & Beverage, and Hotel Operations to provide an exemplary guest experience
Be respectful in your daily interactions with your managers, direct reports, and peers, exemplifying the utmost level of professionalism and being a pillar within your community
Become a subject matter expert in membership details and restaurant service, as well as understanding the history of the cuisine most closely related to the hotel food & beverage concept(s), effectively guiding others in their personal search with a gentle hand, never admonishing their lack of knowledge
Demonstrates business acumen by ensuring that initiatives align with operational goals and budgets; shows passion to further develop this skillset
WHO WE ARE
Hotels done differently. It's not just a slogan or catchphrase, it is who we are in everything we do. We believe in the power of People, Place and Character; ensuring our properties are a place where individuals are valued and celebrated as a tribute to the neighborhoods and the people of the communities in which we operate; elevating our associates' pride in who they are, where they live and who we serve.
Soulful, sophisticated, and avant-garde, the Jasper Hotel serves as Fargo's social hub for cultured locals and modern travelers looking to connect, discover and indulge, the intersection of luxury and community. Redefining hotel luxury in North Dakota, this new build has 6,000 square feet of flexible space, 125rooms and features Rosewild Restaurant, a signature lobby lounge, and a cafe
WHO YOU ARE
You are excited and passionate about being a part of the three-ring circus that is a restaurant. You pride yourself in controlling chaos; and are adept at making each guest in your restaurant feel like they are the only person in the room. While your mission is to provide an unmatched experience for your guests; you value the work and
feedback from your colleagues as well. You enjoy and excel in the fast-paced and often high-pressure environment to execute what is needed in exceeding our member's expectations and demonstrating the Aparium difference.
You are attentive, courteous, efficient and motivate others by inspiring confidence, respect, enthusiasm, and collaboration. You are highly organized and can work in an often-unpredictable environment to meet deadlines, all while maintaining a positive and professional demeanor.
WHAT YOU WILL NEED
Position Rate of Pay: $18.00 to $20.00 per hour DOE
Benefits: We are pleased to offer a comprehensive array of valuable benefits to protect your health, your family and your way of life. All full-time regular associates are eligible to enroll in our benefit plans that include medical, dental, vision and supplemental insurances.
Aparium Hotel Group does not discriminate based on disability, veteran status or on any other basis protected under federal, state, or local laws. The hotel and company are a smoke-free, drug-free facility, and equal opportunity employer.
As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment, and sense of belonging for all employees. We do not discriminate and believe every individual should be proud of who they are, where they come from and take pride in who we serve. Aparium is an E-Verify employer.
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