Simpson Strong-Tie is a leader in engineered structural connectors, software, and solutions for the building industry. We maintain a reputation as a trusted manufacturer, partner, and corporate citizen committed to our customers and employees.

Our founder, Barc Simpson established we live out as company values and have made Simpson Strong-Tie an inspiring place to work since 1956. Our team of talented people are dedicated to our shared mission: to provide solutions that help people design and build safer, stronger structures.

Learn about our company culture .

YOU

As an Accounts Receivable Coordinator you will be responsible for maintaining positive and productive relationships with other team members and customers to research and resolve discrepancies related to customer invoices

WHAT YOU'LL BE DOING(% of Time)

Research and resolve variances in customer invoices. Communicate with customers via email, web or phone. (80%)

Log entries in the Customer Service Exception Report (CSER), review billing inquiries, tax certificates, and other duties as assigned. (10%)

Constant maintenance of aging reports to ensure customer accounts are up-to-date. (10%)

DESIRED SKILLS AND EXPERIENCE

If you can do everything listed above, you've got what it takes. Perhaps some of the following would be helpful too:

• High School Diploma required.
• 1 year related experience or training in Accounts Receivable, Inside Sales, or Customer Service required.
• Customer Focus: Quickly and effectively solve customer problems and maintain productive relationships. Readily readjust priorities to respond to urgent and changing customer needs. Recognize potentially adverse customer reactions and develop better alternatives.
• Teamwork: Maintain a collaborative approach in dealing with other Simpson Strong-Tie employees. Demonstrate a genuine commitment to reach mutually beneficial solutions
• Self-Management: Set priorities, goals and timelines to achieve maximum productivity. Manage multiple projects and competing priorities. Display a high level of initiative, effort, and commitment towards completing assignments in a timely manner.
• Attention to Detail: Monitor and review work for accuracy and completeness. Complete work according to procedures and standards. Maintain an organized workspace and filing system. Understand verbal instructions.
• Speaking and Communication: Communicate verbally in an appropriate way for the audience they are speaking to. Listen with full attention to what other people are saying, making sure to understand the needs being expressed, asking questions as appropriate without interrupting at an inappropriate time.
• Mathematical Reasoning: Work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.
• Accountability and Dependability: Arrive to work on time and follow instructions, policies, and procedures. Fulfill commitments made to customers, peers, co-workers, and manager. Hold self and others accountable for measureable, high-quality, timely, and cost-effective results.

PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL REQUIREMENTS

While performing the duties of this job, the employee is frequently required to sit, talk, and hear, and sometimes walk and stand. While performing the duties of this job, the employee may occasionally push or lift up to 25 lbs.

WORK ENVIRONMENT

This job operates in a professional office environment where standard office equipment such as computers, phones, printers/scanners, etc. are frequently used.

TRAVEL REQUIRED

This job does not require travel.

WORK STATUS & LOCATION

This full-time, non-exempt position is located in Columbus, OH.

RELOCATION

Relocation is not available for this position.

PAY

$22.31 - $27.88 / hour

REWARDS AT SIMPSON STRONG-TIE

We recognize and reward employees with a carefully designed and comprehensive rewards package, including competitive compensation, quarterly bonuses or commission and first-rate benefits. May exclude some positions, such as seasonal jobs.

• Quarterly Bonuses/Commission:You will be eligible for either a bonus or commission, paid on a quarterly basis. We believe all employees affect customers, sales and revenue - directly or indirectly - and should be rewarded by sharing the company profits.
• Benefits: We provide a wide range of benefits for eligible full-time employees including: medical, dental, vision, retirement contributions, employee stock purchase and bonus plans, pay for holidays, vacation, sick days, funerals and jury duty, years of service awards, employee discounts, employee referral bonuses, charitable contribution matching, education reimbursement and more. View benefit plan details here: .

In keeping with the Company's commitment to the communities in which it does business, we are an equal opportunity employer. This means that to the fullest extent required by local law, employment decisions are based on merit and business needs and not on race, color, citizenship status, national origin, ancestry, sex, gender (which state law may define to include gender identity/expression, transgender identity, pregnancy, childbirth or related medical condition, and gender stereotyping), sexual orientation, age, religion, creed, physical or mental disability, genetic information, medical condition, covered marital status, protected veteran status, or any other basis protected by applicable law.

Please note all job offers are contingent upon a successful background investigation and drug test. Simpson Strong-Tie's drug policy is based upon Federal Law, and therefore will screen applicants for amphetamines, including methamphetamines, cocaine, phencyclidine, opiates, and marijuana. Where applicable, drug testing for marijuana may be modified to conform with state and local laws.

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