Audio-Visual Specialist - Full-time - Days
Baltimore, MD 
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Posted 16 days ago
Job Description
Under direct supervision, coordinates the operation and maintenance of audiovisual equipment for the GBMC Conference Center as well as associated conference rooms and meeting spaces. Coordinates the scheduling and logistical setup of specified meeting rooms. Stages and prepares all hardware and software required for scheduled events and meetings. Assists event organizers and participants with utilization of all Conference Center equipment including but not limited to: PCs, laptops, projectors, LCD displays, web/audio/video conferencing solutions, and sound equipment. Completes quality assurance walkthroughs prior to the beginning of events/meetings, provides onsite support during events/meetings and executes all duties as assigned.

Education

2 years of college, or equivalent technical experience

Experience

1 years' experience relating to event coordination and audio/visual support

Skills

  • Proficient in the configuration and operation of audio visual equipment including but not limited to: projectors, LCD displays, sound mixers, wireless and wired microphone systems, amplifiers, video/web cameras, DSPs, video switches, media recorders, and touch panel displays.
  • Proficient in the use of multiple software platforms including but not limited to: Microsoft Windows Operating Systems, Mac OS, Microsoft Office 365, Outlook, Quicktime and VLC player.
  • Proficient in current VTC applications including WebEx and Microsoft Teams.
  • Experience using Crestron, Extron, and other corporate audio/visual solution manufacturers and equipment.
  • High degree of demonstrated customer service and hospitality skills. This includes a heightened sense of customer focus at all times to include the AV team as well as internal and external clients.
  • Skill in oral and written communication.
  • Skill in data analysis and interpretation.

Licensures, Certifications

Physical Requirements

  • Ability to concentrate and pay close attention to detail
  • Ability to walk and stand for long periods of time, and to push, pull and lift for up to fifty percent

of work time.

Working Conditions

  • Office with little exposure to excessive noise, dust, temperature and the like.

Principal Duties and Responsibilities:

  • Coordinates use, maintenance, and scheduling of audiovisual equipment.
  • Maintains inventory of audiovisual equipment. Secures Medical Center property against theft and/or damage.
  • Sets up audiovisual equipment including but not limited to: PCs, laptops, projectors, LCD displays, web/audio/video conferencing solutions, and sound equipment
  • Serves as the onsite technical support for all events/meetings taking place in the GBMC Conference Center.
  • Performs routine repairs, cleans and maintains audiovisual equipment and arranges for major repairs as necessary.
  • Maintains conference reception area schedule monitor.
  • Coordinates the scheduling of meeting rooms Microsoft Outlook.
  • Maintains statistics on audiovisual equipment usage.
  • Completes quality assurance walkthroughs prior to all meetings/events to ensure proper equipment functionality and setup.

All roles must demonstrate GBMC Values:

Respect

I will treat everyone with courtesy. I will foster a healing environment.

  • Treats others with fairness, kindness, and respect for personal dignity and privacy
  • Listens and responds appropriately to others' needs, feelings, and capabilities

Excellence

I will strive for superior performance in every aspect of my work. I will recognize and celebrate the accomplishments of others.

  • Meets and/or exceeds customer expectations
  • Actively pursues learning and self-development
  • Pays attention to detail; follows through

Accountability

I will be professional in the way I act, look and speak. I will take ownership to solve problems.

  • Sets a positive, professional example for others
  • Takes ownership of problems and does what is needed to solve them
  • Appropriately plans and utilizes required resources for various job duties
  • Reports to work regularly and on time

Teamwork

I will be engaged and collaborative. I will keep people informed.

  • Works cooperatively and collaboratively with others for the success of the team
  • Addresses and resolves conflict in a positive way
  • Seeks out the ideas of others to reach the best solutions
  • Acknowledges and celebrates the contribution of others

Ethical Behavior

I will always act with honesty and integrity. I will protect the patient.

  • Demonstrates honesty, integrity and good judgment
  • Respects the cultural, psychosocial, and spiritual needs of patients/families/coworkers

Results

I will set goals and measure outcomes that support organizational goals. I will give and accept help to achieve goals.

  • Embraces change and improvement in the work environment
  • Continuously seeks to improve the quality of products/services
  • Displays flexibility in dealing with new situations or obstacles
  • Achieves results on time by focusing on priorities and manages time efficiently

COVID-19 Vaccination

All applicants must be fully vaccinated against Covid-19 or obtain a GBMC approved medical or religious exemption prior to starting employment at GBMC Healthcare, to include Gilchrist and GBMC Health Partners.

Equal Employment Opportunity

GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
2+ years
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