If you're looking for a hot new opportunity, we have just the one for you! Staffmark has partnered with a leading water heater manufacturing company in Johnson City, TN, to find a talented and motivated Customer Service Representative.

Schedule Details:

Hours fall between 7:00 AM - 8:00 PM | Monday - Friday

Rotational Saturday | 8:00 AM - 6:00 PM

Training Hours: 9:00 AM - 5:00 PM

New hires start on 11:30 AM - 8:00 PM shift

Pay: $16.00/hr

Requirements: To be eligible for this position, the candidate must have at least 1 year of experience working in a Call Center.

We have tons of perks!

• Weekly pay by direct deposit or payment card
• Medical, dental, and vision insurance
• Life insurance, short-term disability, and 401k options
• Referral bonus potential
• Get hired by the client after 90 days with a $3.00/hr raise.

Duties: The Customer Service Representative will be responsible for answering incoming calls and emails, following up on previous issues with customers, solving electric and gas water heater equipment issues, and detailing calls, installation, and product information. The role will require researching product/part information, inputs/documents, and maintaining/updating records using multiple web-based systems. The Customer Service Representative will also have to make warranty-related decisions for water heating and related equipment, which will take approximately $1500.

If you are a great teammate and thrive in an exciting environment, click 'Apply Now'! We can't wait to connect with you!

After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.

Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.