At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.

Come join us and be part of a purpose driven company who is invested in your future!

** This is a a WFH position- candidates will need to be able to get to Albuquerque, NM office once a week**

JOB REQUIREMENTS:

• 1 year of college and 2 years experience with automated systems OR 3 years experience with automated systems.
• 1 year experience with managed care system(s) or medical systems (i.e.; hospital or doctor office).
• Experience coordinating member needs, providing assistance to members, and analyzing member needs.
• Knowledge of medical terminology.
• Knowledge of medical claims systems.
• PC proficiency including Microsoft Office applications.
• Customer service skills.
• Verbal and written communications skills including developing written correspondence to members and to other department personnel and coaching skills to educate members on medical issues.

PREFERRED JOB REQUIREMENTS:

• College courses in computer science or the medical field.

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.