This position will play a key role in supporting the development, implementation, and maintenance of the Bank's Enterprise Fraud Governance & Program framework. This role coordinates with various First- and Second-Line functions to ensure compliance with standards and procedures for risk assessments, challenge, approval, monitoring, and reporting of program activities. This role requires interaction with business units and associates at all levels of the organization.

Operational Support:

• Provides regular support to the Director of Fraud Governance & Programs to effectively develop, implement and maintain various functions, including but not limited to, Quality Assurance, Risk and Identity Theft Assessments, Fraud Training and Awareness, and Fraud Policies and Standards.
• Collaborates with and supports stakeholders in the identification of risks and assessment of fraud controls.
• Assists First Line partners in identifying control deficiencies and escalating issues accordingly.

Analysis:

• Supports the development of analyses and reports to aid in the monitoring and reporting of fraud risks.
• Regularly reviews governance processes, recommends, and may lead implementation of changes to ensure continuous improvement and adherence to regulatory requirements.

Business Expertise:

• Uses expertise to manage risks and ensure compliance with industry standards and regulations.
• Engages in various working groups and participates in developing fraud training and awareness for both internal and external customers.
• Engages in professional networks (e.g., ABA, IAFCI, etc.) to stay informed about current and emerging fraud trends and issues.
• Stays familiar with regulatory requirements as they relate to Enterprise Fraud.

Documentation:

• Contributes to data analysis, identifies trends, and summarizes information concisely to enable actionable reporting.
• Completes all other assigned tasks that may include:
  • Scheduling meetings & documenting minutes to distribute as necessary
  • Maintaining accurate and up to date records, roadmaps, and procedures

Bachelor's degree and 4 years of experience in Financial Services, Enterprise Risk Management, Operational Risk Management, or Audit - OR - High School Diploma or GED and 8 years of experience in Financial Services, Enterprise Risk Management, Operational Risk Management, or Audit

Preferred Qualifications:

• Familiarity with regulatory guidance pertaining to enterprise risk and operational risk (e.g., FDIC, FRB, OCC, CFPB, etc.).
• Experience working in complex and changing business and operating environments.
• Ability to interact and communicate effectively with various levels of management.
• Strong interpersonal and communication skills, both verbal and written.
• High attention to detail and the ability to meet deadlines.
• Large Financial Institution experience.
• Proficient skills with the Microsoft Suite, including Word, Excel, PowerPoint, and Outlook
• Collaborative, and experience balancing multiple projects and priorities while maintaining a focus on timelines and deliverables.
• Experience with preparing for external audits and compiling materials to regulators as needed.