Hours for this position are Monday - Friday 8:45am -2:15pm and 2-3 Saturdays per month 8:45am -12:15pm.

Your Role
Assist members with financial transactions accurately and efficiently. Identify opportunities to promote products, services and solutions that benefit members while building a positive relationship.

Essential Functions & Responsibilities

• Receives and processes member financial transactions including deposits, withdrawals, transfers and loan payments.
• Balances daily transactions and verifies cash totals. Investigates and resolves out-of-balance situations.
• Adheres to and follows all governmental policies, regulations, internal processes and procedures.
• Welcomes members and provides routine information concerning services and directs members to appropriate department for specific information and service.
• Identifies opportunities and cross-sells/offers products and services to members.
• Performs a variety of miscellaneous tasks including computer input, answering the telephone and other duties assigned.

Performance Measurements

• Provides friendly, professional service to members. Makes sure member's name is used during the transaction.
• Balances daily and is able to count and close drawer within 15 minutes at the end of a shift.
• Contributes a fair amount of branch transactions based on branch volume
• Have no more than one posting error per month

Qualifications

• High School education or GED Required
• Less than a year Six to twelve months of cash handling and/or customer service experience. Preferred
• Work involves contact with persons beyond immediate associates regarding routine matters for the purpose of giving or obtaining information which may require some discussion. (High proficiency)
• Outside contacts take the form of service to the public (members or vendors), requiring ordinary courtesy in providing assistance and information. (High proficiency)
• Team-oriented, member-focused and enjoys helping others while performing routine tasks. (High proficiency)
• Careful attention to details of work including accuracy, balancing and quality. (High proficiency)
• Can operate office equipment including computers, copiers/scanners, cash counting machines and coin counters. (High proficiency)
• Basic understanding of math and cash counting/handling skills. (High proficiency)
• Ability to interpret and administer credit union policies and procedures. (High proficiency)
• Maintains confidentiality related to credit union operations and member information. (High proficiency)

Part Time Employee Benefits Package

All Part Time employees are eligible for benefits such as 401K with up to 5% company match, Holiday Pay based on work schedule, Paid Time Off, Tuition Reimbursement, Paid Parental Leave, Gym Membership reimbursement and other wellness benefits. Campus USA Credit Union strongly encourages health, well-being and work-rest balance. We do everything we can to promote healthy, happy employees!

Please note: Benefits are not available for Interns.

EOE/AA including Veterans and Disabled.