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Being the heartbeat of Denver means our heart reflects something bigger than ourselves, something that connects us all:

Humanity in action, Triumph in hardship, Transformation in health.

Department

Job Summary

The Community Healthcare Advisor provides outreach and enrollment services to Denver Health patients, families and communities who may be uninsured and eligible for insurance programs. Assists identified clients in scheduling an enrollment appointment, prescreening clients prior to the enrollment appointment, collect required enrollment documentation, fill out applications, and additional tasks assigned. Additionally assists with community outreach events as needed. Participates in outreach events and provide information, resources, and education regarding health insurance, and accessing services.

Essential Functions:

• Assist clients in-person and/or via calls to schedule for an enrollment appointment and pre-screen clients accordingly. (40%)
• Collect all required documentation and complete application prescreening process, including copies of documents, placement of attest labels, and completion of application for Medicaid, CHP+, CICP, and DFAP. (40%)
• Participates in outreach events and provide information, resources, and education regarding health insurance, and accessing services. (20%)

Education:

• High School Diploma or GED Required

Work Experience:

• 1-3 years community involvement experience Required

Licenses:

• BLS-Basic Life Support (BLS/CPR) - AHA - American Heart Association Required

Knowledge, Skills and Abilities:

• Bilingual English/Spanish, preferred.
• Direct, empathetic, effective client or customer service.
• Experience in community service or customer service work or volunteering.
• Demonstrated experience in developing and maintaining excellent rapport with clients and staff
• Communication and motivational interviewing skills
• Ability to maintain professional demeanor when dealing with difficult individuals and situations.
• Skilled in the use of Microsoft Word, Outlook, Excel, PowerPoint
• Epic ADT/Cadence Knowledge, preferred

Shift

Work Type

Salary

Benefits

• Outstanding benefits including up to 27 paid days off per year, immediate retirement plan employer contribution up to 9.5%, and generous medical plans

• Free RTD EcoPass (public transportation)

• On-site employee fitness center and wellness classes

• Childcare discount programs & exclusive perks on large brands, travel, and more

• Tuition reimbursement & assistance

• Education & development opportunities including career pathways and coaching

• Professional clinical advancement program & shared governance

• Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program

• National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer

Our Values

• Respect

• Belonging

• Accountability

• Transparency

All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made.

Denver Health is an integrated, high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver's 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, a Public Health Institute, an HMO and The Denver Health Foundation.

As Colorado's primary, and essential, safety-net institution, Denver Health is a mission-driven organization that has provided billions in uncompensated care for the uninsured. Denver Health is viewed as an Anchor Institution for the community, focusing on hiring and purchasing locally as applicable, serving as a pillar for community needs, and caring for more than 185,000 individuals and 67,000 children a year.

Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.

We strongly support diversity in the workforce and Denver Health is an equal opportunity employer (EOE).

Denver Health values the unique ideas, talents and contributions reflective of the needs of our community. For more about our commitment to diversity visit:

Applicants will be considered until the position is filled.