Senior Information Technology Technician - Lab/Area Microcomputer Support
Sacramento, CA 
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Posted 10 days ago
Job Description
Posting Details
Position Information

Job Posting Title Senior Information Technology Technician - Lab/Area Microcomputer Support
Location Los Rios Community College District (Cosumnes River College)
Department Location Learning Resources and College Technologies
Posting Number C03114P
Position Type Classified (Regular)
Temporary Position Category N/A
The Institution
About
Cosumnes River College (CRC) values diversity, focuses on creativity and personal enrichment, and empowers students to reach their full potential as informed and productive members of the community. CRC is a leader in innovative ideas and sustainable values. One of the four colleges of the Los Rios Community College District, Cosumnes River College seeks candidates who are knowledgeable about the impact of implicit bias in teaching and learning, and who implement culturally responsive teaching techniques and effective practices for engaging students.

Serving south Sacramento County and Elk Grove since 1970, CRC's main campus and its Elk Grove center provide a dynamic learning environment for more than 14,000ethnically and racially diverse students. One of the top ten most diverse two-year public colleges in the nation (noted in the Almanac of Higher Education, Fall 2015), CRC is a student-centered, open-access community college dedicated to preparing students for an ever-changing future.

Our Strengths
CRC awards Associate of Arts and Associate of Science degrees, Associate degrees for Transfer, Career Education certificates, and transfer credit for students who intend to continue their education at a four-year college or university. Our 200+ programs include automotive technology, radio, television and film, allied health, veterinary technology, and architecture and design technology, among others.

With a focus on improving completion outcomes for all students, programs like the Puente Project, Umoja DIOP Scholars, and Native American Higher Ed Resources, look to increase the number of Latinx, African-American, and Native American students who complete a degree, certificate and/or transfer to four-year colleges and universities. Student support services and programs including CARE, EOPS, Enriched Scholars, and First-Year Experience enhance the ability of all students to complete college. CRC is recognized as a Hispanic-Serving Institution (HSI) and as an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI).

Our Vision
CRC strives to be an exemplary and innovative community college that empowers students and employees to strengthen the cultural, social, economic, and environmental well-being of their communities.

Position Summary
This is the lead position in this class. Incumbents function as team leaders and/or technical specialists. Distinguished from the Technician I and II levels by the amount of responsibility, leadership, and discretion exercised, expertise demonstrated, and complexity and scope of work performed.

For a detailed job description for this Los Rios Classified Employees Association (White Collar) posting .

Salary $5,660.89 per month
Additional Salary Information No additional salary information to note
Additional Information
Benefits
Los Rios Community College District offers competitive salaries and a very comprehensive employee benefits package to include medical insurance, CalPERS retirement, and opportunities for additional insurance and financial investments.

Full-time, twelve-month employees receive 18 days of annual paid holidays, 15 days' vacation yearly (with increases after 5 & 10 years), and 8 hours of sick leave per month. Los Rios also offers professional development opportunities with the district and financial support and/or paid time off to complete external academic studies. You are eligible for the aforementioned benefits as a regular employee with a permanent assignment of 0.50 FTE or greater. To calculate this position's FTE, take the number of hours per week divided by 40, to get the percentage of hours worked. Then take the number of months worked divided by 12, to get the percentage of work year. Then take the percentage of hours worked multiplied by the percentage of months worked to get the position's FTE (e.g., a position that is 30 hours per week with a work year of 10 months: 30/40 = 0.75; 10/12 = 0.8333; 0.75 * 0.8333 = 0.625 FTE). For the full LRCEA contract agreement details .

Assignment Responsibilities
Tracks and manages computer assets; serves as a technical consultant to faculty, staff, and students; and assists faculty, staff, and students with hardware, software, and/or operational problem reporting. Troubleshoots, diagnoses, and repairs hardware and software problems to provide continued operation. Assists students with appropriate procedures; aids instructors by assisting students with basic concept understanding and skill acquisition; and consults with faculty and staff regarding desktop hardware, software, and lab design and operation. Installs and supports hardware and software in the environment of a lab or other designated area; maintains system operation in the lab; and works with IT Specialists to maintain college and lab systems integrity.

Acts as a focal point for requests, problems and issues affecting the unit. Leads and participates in projects of considerable scope including administration of instructional servers for multiple area departments, and maintenance of databases. Provides technical architectural and modification guidelines. Provides support for local network administration including workstations, maintaining directory structures, installing, configuring and maintaining print, file, and local web servers. Assigns system resources, assigns and monitors staff assignments, and special projects. Assists students with appropriate procedures, and aids instructors by assisting students with basic concept understanding and skill acquisition. Participates in the development of procedures, policies, and guidelines for the operation of the unit. Leads and participates in the planning of migrations to new or improved hardware and software products. Provides leadership, direction, and training to Information Technology Technicians and other staff by teaching them new and easier ways of using software applications. Assigns system resources by setting permissions and creating accounts for faculty, staff, and students. Prepares computer use reports. Maintains, troubleshoots, repairs hardware and peripherals and works with vendors to keep workstations functioning. Reviews applications; interviews, and hires student help as needed; and reviews their timesheets. Monitors budgets; forecasts employment costs for student assistants; and requisitions supplies within budget allocations as required. Completes return merchandise authorization forms for vendors as appropriate. Performs related duties as required.

Work Year 12 month
Work Schedule
8:00 a.m. to 4:30 p.m., Monday - Friday

Total Hrs per Week/Day 40 hours per week
Special Requirements
Any offer of employment is contingent upon the successful completion of a medical evaluation.
Minimum Qualifications
EXPERIENCE/EDUCATION: An Associate degree in computer sciences or closely related field (or completion of an equivalent certificate program) and two years in class of Information Technology Technician II; OR, an Associate degree in computer science or closely related field (or completion of an equivalent certificate program) and four years of experience directly related to job duties; OR, a combination of training and/or experience totaling six years that is likely to have provided the required level of knowledge and abilities.

Have an equity-minded focus, responsiveness, and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, including those with physical or learning disabilities as it relates to differences in learning styles; and successfully foster and support an inclusive educational and employment environment.

(Experience Requirement: One year of experience is equal to 12 months of experience at 40 hours per week. Applicable part-time experience will be converted to the full-time equivalent for purposes of meeting the experience requirement. Education Requirement: One year of education is equal to 30 semester units.)

Education must be from an accredited institution.

Application Instructions
Applicants applying to this position are REQUIRED to complete and submit:
  1. A Los Rios Community College District Application
  2. Resume
  3. Letter of Interest
NOTES:
  • Applications submitted without all required documents, listed above, will be disqualified.
  • Applicants indicating "see resume" on the application will not have that referenced experience considered for minimum qualifications, which may lead to the application being disqualified.
  • Only information (education, experience, etc.) listed on the application will be considered for minimum qualifications.
  • Applicants, including current Los Rios Community College District employees, are required to provide official transcripts, if required to meet the minimum qualifications for the position.
  • Applicants are required to submit official transcripts within 60 days of the time of hire.
  • Graduate advising documents and grade reports will not be accepted as official transcripts.
  • Individuals who have completed college or university course work at an institution in a country other than the United States must obtain a complete evaluation of foreign transcripts, degrees, and other relevant documents.
  • A foreign transcript evaluation is required any time foreign course work is used to meet minimum qualifications and/or salary placement even if the foreign transcript has been accepted by a college or university in the United States.
  • Foreign transcript evaluations are ONLY accepted from AICE (Association of International Credential Evaluations, Inc.) or NACES (The National Association of Credential Evaluation Services) agencies or evaluators. For additional information on foreign transcript evaluations .

Do not submit additional materials that are not requested.

Posting Detail Information

Posting Date 04/22/2024
Closing Date 05/13/2024
Open Continuously No
Beginning On (or About) 07/01/2024
Ending Date, if Temporary or Interim
How and where to apply
Please visit our for complete information on how to apply online with our District. If you need assistance with any phase of the application process, please call (916) 568-3112 during regular business hours 8:00 a.m. - 5:00 p.m. PST, Monday through Friday.

After hour inquiries should be emailed to HR@losrios.edu. Submission of applications are by 11:59 p.m., of the posting closing date.

Conditions
Offers of employment are contingent upon the successful clearance from a criminal background check and proof of identity and eligibility to work in the United States prior to the first day of work. Tuberculosis (TB) risk assessment and Certificate of Completion must be obtained within 15 days from the start of employment. The District may select additional qualified candidates should unexpected vacancies or needs occur. When education is a requirement for the position, official academic transcripts from the accredited institution must be submitted within 60 days of hire.

For the latest information on Los Rios Community College's COVID-19 protocol, please visit .

Quicklink
Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Can you perform the essential functions of the position you are applying to with or without reasonable accommodations?
    • Yes
    • No
  2. * If hired, can you provide proof that you are eligible to work in the United States (LRCCD does not provide sponsorship)?
    • Yes
    • No
  3. * Please copy and paste the the link - https://pa-hrsuite-production.s3.amazonaws.com/2949/docs/133235.pdf - into a web browser. Read and review the CRC Statement concerning the value of cultural competence and choose the appropriate response. I have reviewed the CRC Statement Concerning the Value of Cultural Competence:
    • Yes
    • No
  4. * Considering this specific position that you are applying to - where/how did you learn about this position?
    • Asian Pacific Islander Legacy - Los Rios Employee Group
    • Before The Movie - Movie Theater Advertisement
    • Black Faculty & Staff Association - Los Rios Employee Group
    • California Community College Registry
    • CaliforniaJobNetwork.com
    • CalJobs
    • CareerBuilder
    • Chronicle of Higher Ed
    • Community College Jobs (communitycollegejobs.com)
    • Comunidad - Los Rios Employee Group
    • DiversityJobs (diversityjobs.com)
    • d'primeramano.net Magazine
    • EdCareers Portal (Standford)
    • Employee
    • Facebook
    • Glassdoor
    • Greater Sacramento Urban League
    • Handshake
    • HigherEdJobs (higheredjobs.com)
    • Indeed
    • Job Fair
    • LinkedIn
    • Los Rios Human Resource Invite
    • Los Rios Job Site
    • Native American Collaborative - Los Rios Employee Group
    • Sacramento Asian Chamber of Commerce
    • Sacramento Black Chamber of Commerce
    • Sacramento Builders Exchange
    • Sacramento Hispanic Chamber of Commerce
    • Sacramento Rainbow Chamber of Commerce
    • Sacramento Works
    • SacramentoDiversity.com
    • Spectrum LGBTQIA+ - Los Rios Employee Group
    • THE Hub Magazine (Sac Culture Hub)
    • YouTube
Applicant Documents
Required Documents
  1. Resume/Curriculum Vitae
  2. Letter of Interest
Optional Documents

The Los Rios Community College District is committed to the principles of equal employment opportunity. It is the District’s policy to ensure that all qualified applicants for employment and employees have full and equal access to employment opportunity, and are not subjected to discrimination in any program or activity of the District on the basis of ethnic group identification, race, color, creed, gender, national origin, religion, age, sex, physical disability, mental disability, ancestry, sexual orientation, gender identity, gender expression, political beliefs, political activities, political affiliation, disability, language, accent, citizenship status, transgender status, parental status, marital status, economic status, veteran status, medical condition, or on the basis of these perceived characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics.

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full or Part Time
Required Education
Associate Degree
Required Experience
4+ years
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