Hybrid/Remote and Malvern, PA - Location
What's the Job?
The Supply Chain Customer Service Manager provides the leadership and technical abilities to develop and manage a team of supervisors, leads, and customer service representatives that perform at world class service levels - achieving service goals, safety targets, cost optimization, and quality requirements. As a member of the Order Fulfillment Team - they must understand and utilize all logistics systems and processes to effectively develop and deliver service programs to meet the complex needs of all distribution channels (2-step, 1-step, retail, contractor, lumber yard, and customer direct) and product lines, while achieving cost and service targets. They must focus on standardizing logistics processes and procedures between sales regions by ensuring a comprehensive documentation and training program is maintained at all levels of the supply chain.
Key Duties / Responsibilities:
What do you bring?
Why work for us?
At Saint-Gobain/CertainTeed, our employees have pride in belonging to an organization whose culture is made up of these core values: Trust, Empowerment, & Collaboration. Our company encourages diversity and inclusion in all its forms while our products .
Being a worldwide leader in light and sustainable construction, Saint-Gobain/CertainTeed designs, manufactures and distributes materials and services for the construction and industrial markets. Its integrated solutions for the renovation of public and private buildings, light construction and the decarbonization of construction and industry are developed through a continuous innovation process and provide sustainability and performance. The Group's commitment is guided by its purpose, "Making the World a Better Home".
Come be a part of our bigger purpose to change the world!
Hybrid/Remote and Malvern, PA - Location
Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.