Customer Service Representative - Patient Care Rep - Obgyn - Women and Children'
Fort Myers, FL 
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Posted 1 day ago
Job Description

Location:Women and Children's Medical Plaza -15901 Bass RoadFort Myers FL 33908

Department: Lee Community Health - OBGYN

Work Type: Full Time

Shift: Shift 1/6:45:00 AM to 5:00:00 PM

Minimum to Midpoint Pay Rate:$15.64 - $18.75 / hour

Summary
  • Having a career with Lee Health offers a caring workplace culture, great coworkers, exceptional benefits package (including up to 5% retirement match and college tuition reimbursement after a year with Lee), career growth, work/life balance, and a market competitive salary.
  • Monday to Friday, Rotating Saturday every 3-6 weeks / 5,8-hour shifts between 6:45:00 AM to 5:00:00 PM
  • This role will travel to other Obgyn offices on an as needed basis

The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.

RequirementsEducational Requirements
Degree/Diploma ObtainedProgram of StudyRequired/
Preferred
and/or
High School Diploma or EquivalentRequired
Experience Requirements
Minimum Years RequiredArea of ExperienceRequired/
Preferred
and/or
Less than 1 YearClerical/AdministrativeRequiredand
InsurancePreferredor
Customer ServicePreferred
Additional Requirements

1-2 years prior experience required for Lee Health Solutions.

State of Florida Licensure Requirements
LicensesRequired/
Preferred
and/or
Not Required
Certifications/Registration Requirements
Certificates/RegistrationsRequired/
Preferred
and/or
Additional Requirements

Basic Life Support (BLS) may be required at some locations within 90 days of hire.

US:FL:Fort Myers


We are an equal opportunity employer.

 

Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Salary and Benefits
$15.64 - $18.75 / hour
Required Experience
1+ years
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