The Inventory Analyst is part of the Lindt & Sprungli (North America) Inc. (LSNA) Logistics team, which supports Lindt USA, Ghirardelli, and Russell Stover chocolate brands. The Inventory Analyst will be responsible for coordinating inventory activities between the third-party logistics service providers and the brands. Responsibility includes ensuring cycle count procedures are maintained, coordinating third-party audits, and tracking and validating all inventory-related activity. This position will also be responsible for coordinating with the transportation team to validate customer over, short, and damaged (OS&D) claims. The position will be based in Kansas City, MO and will require minimal travel.

Essential Functions

• Track and research OS&D claims in conjunction with 3PLs and LSNA transportation team and provide reporting to the brands (inventory control, customer service, and finance)
• Manage, track, and review 3PL adjustment activity
• Use adjustment data analysis to assist in driving improvements and reducing adjustment activity in 3PL inventory management.
• Analyze and provide reporting inbound damages and monitor the damages/rework/recoup process. Collaborate with 3PL and brand resources to minimize inbound damages and to efficiently rework/recoup product when possible.
• Support mock recall and recall processes for LSNA network
• Coordinate cycle count programs with brands, LSNA, and 3PLs
• Coordinate with brands and outside auditors for mid-year and year-end inventory audits
• Maintain adherence to LSNA inventory SOPs with 3PLs
• Work with brand procurement to validate and process vendor receiving discrepancies
• Coordinate aged inventory review with brands to provide disposition on obsolete items
• Monitor inventory integrity for inconsistencies and inaccuracies in the LSNA network
• Coordinate with brands and 3PL sites to monitor order cuts and provide reporting on them to the brands, LSNA and 3PLs
• Execute reworks and repacks in conjunction with the brands and LSNA teams
• Coordinate efforts for brand requested inventory interventions (item conversions, reworks, relabeling, QA holds, etc.) at the 3PL sites

Basic Qualifications

• 5 years of professional experience in inventory management or combination of experience and education
• Supplier management experience
• Experience with analytics and planning

Preferred Qualifications

• Bachelor's degree
• Excellent verbal and written communication skills
• Ability to interact with and support members of various teams across several companies
• Ability to work proactively in teams to achieve departmental and company goals
• Experience with 3PL providers
• APICS certification
• Prior work experience in both an office and warehouse environment

Company Description

Lindt and Sprungli (North America) Inc. is the Supply Chain and Business Shared Services Company supporting the Lindt & Sprungli family of brands (Lindt USA, Ghirardelli Chocolates and Russell Stover Chocolates), headquartered in Kansas City, MO.

Employment by Lindt & Sprungli (North America) Inc. is contingent upon I-9 Employment Eligibility Verification, passing the urinalysis drug screen, and satisfactory employment and background checks.

Lindt & Sprungli (North America) Inc. is an Equal Opportunity Employer and does not discriminate on the basis of age, race, color, national origin, sex, marital status, sexual orientation and gender identity, disability, veteran status, pregnancy, or any other status protected by law. Principals only, please.