Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility -our people are energized problem solvers that take pride in how thework we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us!

Job Description

Who is Rockwell?

Rockwell Automation (RA) is the largest company in the world dedicated to industrial automation and information. Here, we connect the imaginations of people with the potential of technology to make the world more intelligent, more connected, and more productive. From improving the production of medicines that boost human health to reducing waste in an oil and gas plant, the work we do changes how we live.

We truly believe we are doing things never before possible. And we need the brightest minds to help make that happen - the makers, the forward thinkers, the problem solvers. That's where you come in.

Who is RAU?

The Rockwell Automation University (RAU) School of Technology is a team that serves all of Rockwell Automation by building the competency level of hands-on technical resources. Roles within RAU can provide you with exciting opportunities:

• Exposure to different Business Units and the latest RA technology

• Opportunity to explore, innovate, and implement tools related to remote labs, e-Learning, video production, and more

• Opportunity to help influence the careers of others through programs like the Engineer in Training Program (EIT), Authorized Service Providers (ASP), Academy of Advanced Manufacturing (AAM), and our Leadership Development Program (LDP)

• Opportunity to support ongoing technical content development for hands-on audiences and interact with RA technical and solution consultants, field service and remote support engineers, project engineers, end-users, distributor specialists, certified system integrators, and more

Your Responsibilities:

The Automation Learning Lab Technician is responsible for managing 10 physical training labs/classrooms in Mayfield Heights, Ohio.You will work with RAU supervisors and Subject Matter Experts (SMEs) to ensure that all required hardware is set up and ready for 1-3 training courses that run each week. You will also be responsible for four storage rooms including parts and tools management. Larger projects will include hardware installation for major room upgrades. Onsite support may be required during events including escorting students in the building, working with facilities and security, being physically present when an SME is remote, and so on.

You will report to our Manager Global Development School of Technology and be based onsite in Mayfield Heights, OH.

Course Preparation and Completion Tasks:

• Plan for upcoming course needs with the SMEs
• Install or physically set up hardware and other required items (verification to be done by SMEs)
• Troubleshoot hardware / software / firmware issues related to the set up
• Assist with re-imaging and completing initial computer setup tasks associated with new set of incoming students
• Copy virtual images to computers (verification to be done by SMEs)
• Complete physical room prep such as printing and name plates
• Prepare audio / visual systems, etc.

Onsite Support for Running Courses:

• Provide onsite troubleshooting for physical hardware

• Provide troubleshooting for remote hardware labs working with the SME and virtual platform team

• Provide a range of onsite course support to the team - tasks may include escorting students in the building, working with facilities and security, being physically present when an SME is unavailable,

Course Completion Tasks:

• Decommission and store computers upon completion of programs

• Clean the lab and take inventory of hardware and tools after course completion

Larger Projects:

• Complete specific projects to revamp entire spaces, including the installation of new controls equipment and/or related infrastructure

• Troubleshoot hardware / software / firmware issues related to installation.

• Provide detailed documentation of updates and changes (CAD, etc.)

Ongoing Tasks:

• Act as lab captain and work through audits to meet facility requirements

• Perform scheduled routine maintenance checks of lab room equipment and program applications

• Create and maintain lab room documentationincluding CAD files

• Communicate hardware replacement or repair needs to leadership.

• Request shopping carts for hardware

• Manage four storerooms and maintain spare parts best practicesincluding ordering and receiving parts and inventory tracking

• Assist in the managing and maintenance of tools

• Lead and perform installation of new lab/demo equipment

The Essentials - You Will Have:

• Associates degree or equivalent combination of skills and education

• Legal authorization to work in the U.S. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

• The ability to travel 10% of the time.

The Preferred - You Might Also Have:

• Requires a minimum of three years of demonstrated experience with control systems

• Electrical / Mechanical experience including the ability to wire and install electrical equipment with a User Manual and follows safe electrical work practices

• Ability to read schematics and read, review, and updates CAD files

• Knowledge of general products, including controllers, motors, networks, safety and I/O.

• Experience with Rockwell Automation core software, including RSLinx, RSLogix 5000, Studio 5000, Connected Component Workbench, FactoryTalk View ME/SE and ViewDesigner

• Able to lead projects, including coordination with 3rd party vendors

• Experience with cloud infrastructure and/or virtualization software

• A desire and ability to new learn new products/technologies outside current areas of expertise

This position is part of a job family. Experience will be the determining factor for position level and compensation.

What We Offer:

• Health Insurance including Medical, Dental and Vision

• 401k

• Paid Time off

• Parental and Caregiver Leave

• Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.

• To learn more about our benefits package, please visit at www..

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

Rockwell Automation is an Equal Opportunity Employer including disability and veterans.

If you are someone with a disability and you need assistance or reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7427.

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We are an Equal Opportunity Employer including disability and veterans.

If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7247.