Position in this function is under the supervision of the Pharmacy Liaison Supervisor, the Pharmacy Liaison will work independently and establish solid, credible relationships with patient, clinicians, and internal Genoa staff to help provide high level, specialized prescriptive care to patients in a fast-paced hospital and/or specialty clinic settings.

Hours for this role are: Monday- Friday:7:30-4

This position is located at: Our Lady of Fatima Hospital, 200 High Service, North Providence, RI

Primary Responsibilities:

• Works in a hospital setting and builds solid relationships with patients, hospital staff, pharmacy team as well as other clients and stakeholders aligned with the business group
• Participates in daily/weekly/monthly team meetings and acts on feedback to ensure quality care on -site
• Educates potential patients about services provided at time of discharge and articulates how patients may utilize pharmacy services to obtain full benefits of the high-quality prescriptive care
• Attends and contributes to daily medical team meetings and coordinates the collection of prescriptions, patient orders and all necessary paperwork for the pharmacy team in order to handle dispensing of patient medications
• Schedules and coordinates pharmacist consultation review of patient's prescribed medications to drive medication adherence and education
• Handles the coordination of patient medication delivery at time of discharge and ensures education has been provided to all necessary caregivers
• Identifies and resolves insurance billing adjudication; including facilitating prior authorizations (PAs), and assisting in locating financial assistance for patients as needed
• Conducts weekly follow up calls with hospital patients following discharge to ensure aftercare plans have been met
• Identifies trends, barriers and potential process improvement opportunities and subsequently recommends customized and innovative solutions; as well as proposing value-driven change when necessary
• All areas of the job description are subject to state regulations and allowances (Liaisons will be provided and trained on all state specific regulations and allowances)

Check out one of our pharmacies:

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• National Pharmacy Technician Certification
• Pharmacy Tech License for the state of RI
• 2+ years of hospital experience or pharmacy technician experience
• Valid Driver's license and insurance
• Access to reliable transportation

Preferred Qualifications:

• Experience in a behavioral or mental health setting
• Highly proficient in Microsoft Office, particularly Excel and Word
• Bilingual (Spanish) speaking
• Proven solid verbal and written communication skills
• Proven ability to work with a close-knit team and possess solid administrative and organizational skills
• Proven ability to learn other software systems
• Demonstrated ability to be detail oriented, professional, results oriented with a positive outlook and patient focus

Rhode Island Residents Only: The hourly range for this role is $19.47 to $38.08 per hour. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.