Cenero employees are truly empowered to innovate at every level, in every function. We hire high energy activators, that aren't afraid to leverage their passion and expertise. And we're agile, which means you can make a difference with your career, while learning, growing and having fun!

We are seeking an experienced and detail-oriented individual to join our team as a Shipping Coordinator. The ideal candidate will have a background in shipping, logistics, warehousing, or a related field, along with proficiency in computer operations and a strong organizational skill set. Flexibility is essential for this role, as it involves various tasks within the facility, including order fulfillment, data entry, and troubleshooting.

Overseeing and implementing shipping strategies for all types of shipments, including domestic, international, and parcel through LTL (Less Than Truckload) carriers, while acting as the main point of contact for internal teams and shipping carriers regarding shipping-related inquiries, updates, and issues. Constructing and preparing truck shipments using powered industrial lift trucks and packaging/wrapping machinery, while also preparing and maintaining accurate shipping documents, including tracking information and shipping manifests, to ensure stakeholders receive delivery confirmations. Additionally, working alongside the Warehouse Supervisor to optimize internal driver resources by developing a forward-looking planner.

Location

This position is not a remote position. Employee must be on-site, five days a week. 1150 Atwater Drive, Malvern, PA 19355

Essential Duties and Responsibilities

* Process Shipments: Manage both domestic and international shipments through designated carriers, including coordinating truckload and Less Than Truckload (LTL) shipments, and prepare all necessary documentation.

* Monitor Shipments: Track shipments for milestone checkpoints and coordinate with facilities, customers, and service providers to meet deadlines and prevent additional costs. Address delays internally and externally as needed.

* Prepare Truck Shipments: Build and prepare truck shipments using powered industrial lift trucks and packaging/wrapping machinery to ensure safe and secure transportation.

* Customer Communication: Act as the primary point of contact for internal teams and shipping carriers regarding shipping-related inquiries, updates, and issues, ensuring clear and timely communication.

* Maintain Shipping Documents: Prepare and maintain accurate shipping documents, including tracking information, shipping manifests, and delivery confirmations, to ensure proper documentation and record-keeping.

* Ensure Compliance: Ensure compliance with shipping regulations and requirements, including hazardous materials handling, customs documentation, and safety regulations, to mitigate risks and maintain regulatory compliance.

* Issue Resolution: Identify, prioritize, and resolve shipping-related issues such as delivery delays, damaged shipments, or incorrect orders in a timely and effective manner to minimize disruptions and ensure customer satisfaction.

* Internal Customer Service: Provide excellent internal customer service by addressing inquiries, tracking shipments, and resolving shipping-related issues promptly to ensure a positive customer experience.

* Policy Adherence: Adhere to company policies and procedures related to shipping operations, maintaining consistency and compliance across all activities.

* Order Coordination: Plan and coordinate order shipments, including packing, arranging transportation, scheduling pickups, and preparing shipping documentation such as bills of lading and shipping labels, to facilitate smooth order fulfillment processes.

* Driver Planning: Perform daily route planning for internal drivers to meet timelines and optimize resource utilization, ensuring efficient and timely delivery of shipments.

* Equipment Operation: Operate forklifts, skid steers, and manual pallet jacks for loading/unloading trailers and warehouse tasks, prioritizing safety and efficiency in equipment operation.

* Process Improvement: Seek and implement process improvements to enhance quality and productivity in shipping operations, contributing to overall operational efficiency and customer satisfaction.

* Workplace Organization: Maintain cleanliness and organization in the work area, participating in 5S workplace organizational activities to promote a safe and efficient work environment.

* Team Collaboration: Communicate effectively with team members to ensure a seamless customer experience, collaborating with coworkers and supervisors to address delivery issues and coordinate with technical support when necessary.

* Regulatory Compliance: Ensure compliance with shipping regulations and safety standards, staying informed of updates and changes to regulations to maintain best practices and mitigate risks.

* Issue Resolution: Identify and resolve shipping-related issues in a timely manner to ensure customer satisfaction and maintain positive relationships with clients and partners.

* High school diploma or GED required

* Previous experience in logistics coordination or a related field is preferred.

* Strong attention to detail and accuracy in handling inventory and shipments.

* Ability to work independently and within a team, with excellent interpersonal and communication skills.

* Proficiency in multitasking and prioritizing tasks to meet project deadlines.

* Familiarity with logistics software and systems is an advantage.

* Physical fitness to perform loading and unloading tasks, with the ability to lift and carry heavy objects.

* Flexibility to adapt to changing project requirements and work schedules.

* Must be able to stand or walk for prolonged periods of time

* Must be able to reach with hands and arm

* Must be able to lift up to 75 pounds

• Industry-leading healthcare coverage begins on your first day of employment. Includes medical, dental, vision, and prescription coverage
• Savings and 401K Investments with company match
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Dependent Care Spending Account (DCA)
• 100% Company paid Life insurance
• 100% Company paid Short Term Disability
• Optional Long Term Disability
• Paid Time Off awarded at hire
• On-site gym, weight room, locker room
• Giving Programs
• Employee Tuition Reimbursement
• Opportunities to network and connect
• Lucrative Employee Referral program
• Delicious Free coffee and
• Warm Philly soft pretzels every Wednesday

Cenero employees are truly empowered to innovate at every level, in every function. We hire high-energy activators, that aren't afraid to leverage their passion and expertise. And we're agile, which means you can make a difference with your career, while learning, growing, and having fun!

Since 1999, Cenero has offered a range of Audio Visual solutions that improve communication, drive productivity, and empower collaboration. Our suite of solutions includes systems design, fabrication, installation, and managed services, which fits in perfectly with Ricoh's portfolio of digital workplace solutions. Our corporate revenue growth has averaged 30% year over year for the past 6 years. We are growing rapidly, and our recent acquisition by Ricoh in October 2022 has accelerated our growth. We have a new headquarters building in Malvern, PA, plus 4 other U.S. offices. (New York, Baltimore/Washington DC, Charlotte, and Dallas)

At Cenero, we have a vibrant corporate culture which focuses on work/life balance. Cenero has won numerous awards including Best Place to Work and Inc Magazine's List of the 5000 Fastest Growing Companies (both awards 4 times). You can choose from a broad selection of medical, dental, vision, life insurance, and disability insurance options. You can contribute to your financial security with a Retirement Savings Plan (401K) with a company match. You can augment your education with tuition assistance programs. Enjoy paid vacation time and paid holidays annually. All of your benefits begin on Day One of employment.

This position is not open to Employment Agencies. No unsolicited resumes will be accepted.

Cenero provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This job description is representative what must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations can be requested and may be made to enable individuals with disabilities to perform the essential functions. Please discuss with human resources in your interview.