• Greets and escorts patients and families, confirming identity in compliance with HIPAA and healthcare regulations.
• Assists with pediatric audiological testing using a variety of test techniques (visual reinforcement audiometry, conditioned play audiometry, computer assisted play audiometry, tympanometry, otoacoustic emissions). Under supervision, may fit/size swimplugs.
• Enters data into electronic databases for audiological and hearing aid services (e.g., hearing aid warranty and invoice information and/or the loaner hearing aids).
• Monitors clinical supplies, PPE and forms. Tracks, stocks and orders these for efficient clinical operation (e.g., order forms, batteries, earmold materials, test forms, insert earphones, probe tubes, hearing-aid lab supplies, etc.). This includes data entry in allocation system and financial paperwork.
• Sanitizes clinical instruments, toys and other supplies in compliance with infection control guidelines. Insures that the audiology clinic area is prepared for patients.
• Performs a wide range of duties in support of the Hearing Technology Center. For example, checking in hearing aids that are new or returned from repair, mailing outgoing hearing aids, maintaining hearing aid records and notifying patients of hearing aid warranty expirations. May assist with maintenance of the hearing aid loaner inventory.
• Assumes primary responsibility for triaging incoming appointment calls for Audiology, ABR, and Vestibular services. Registers new patients into the medical record system and makes appointments. Assists with troubleshooting issues that arise with scheduling to improve system efficiency and accuracy of appointments.
• Assumes primary responsibility for requesting and tracking required referrals for vestibular evaluations and rehabilitation.
• Provides patient care and education according to the patient population served.

• Associates Degree or the equivalent required.
• Experience with Microsoft applications (Word, Excel) required.

Diversity is more than a commitment at Boys Town-it is the foundation of who we are and what we do.

At Boys Town, we cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results.

About Boys Town:

Boys Town has been changing the way America cares for children and families since 1917. With over a century of service, our employees have helped us grow from a small boardinghouse in downtown Omaha, Nebraska, into one of the largest national child and family care organizations in the country. With the addition of Boys Town National Research Hospital in 1977, our services branched out into the health care and research fields, offering even more career opportunities to those looking to make a real difference.

Our employees are our #1 supporters when it comes to achieving Boys Town's mission, which is why we are proud of their commitment to making the world a better place for children, families, patients, and communities. Unique perks to Boys Town employees and their families include free visits to Boys Town physicians and free prescriptions under the Boys Town Medical Plan, tuition assistance, parenting resources from our experts and professional development opportunities within the organization, just to name a few. Working at Boys Town is more than just a job, it is a way of life.

This advertisement describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Boys Town is an equal employment opportunity employer and participates in the E-Verify program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, or veteran status. To request a disability-related accommodation in the application process, contact us at 1-877-639-6003.