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UX Researcher II
Redmond, WA
Job Description
OverviewThe Microsoft Azure Cloud Experiences team is looking for an experienced, motivated, and customer-focused UX Researcher II to help impact Azure - the world's computer. You will join a passionate team that strives to deliver customer-centric, data-driven, and elegant experiences for complex enterprise scenarios with high business impact. We believe in inclusive and accessible designs and deliver world-class experiences for modern cloud-based applications and services. Our team's mission is to empower our developers and enterprise customers to achieve more.This opportunity will allow you to learn from and grow in a vibrant global community of designers, researchers, content designers, design engineers, product managers and developers.Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
ResponsibilitiesYou will use sense-making and apply statistical analysis to distill data for a feature area, then share accessible insights that improve design and engineering processes for that feature area.You will begin to conduct research that defines the customer in order to inform product strategy for a feature area. You'll also help create new solutions and apply UX testing to uncover insights for continuous improvements, including for inclusivity and accessibility.You will study the entire funnel to gain insights into user behavior. Specifically, you'll use analysis to understand churn and the reason for a feature area.You will collaborate in cross-disciplinary research efforts. This will involve mentoring other disciplines, providing research tools, recruiting programs for research, and helping put on large-scale customer learning events.OtherEmbody our Culture and Values
ResponsibilitiesYou will use sense-making and apply statistical analysis to distill data for a feature area, then share accessible insights that improve design and engineering processes for that feature area.You will begin to conduct research that defines the customer in order to inform product strategy for a feature area. You'll also help create new solutions and apply UX testing to uncover insights for continuous improvements, including for inclusivity and accessibility.You will study the entire funnel to gain insights into user behavior. Specifically, you'll use analysis to understand churn and the reason for a feature area.You will collaborate in cross-disciplinary research efforts. This will involve mentoring other disciplines, providing research tools, recruiting programs for research, and helping put on large-scale customer learning events.OtherEmbody our Culture and Values
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
Open
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